This forum is closed. Thank you for your contributions.
For quickest response I'd chat with them online.
https://blogs.msdn.microsoft.com/zainnab/2013/01/24/msdn-features-you-need-to-know-about-msdn-online-concierge/
or call them here.
https://msdn.microsoft.com/en-us/library/bb266240.aspx
You can also ask over here.
https://social.msdn.microsoft.com/Forums/en-US/home?forum=msdnfeedback
Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows Server] Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.