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XP Pro Command Prompt Failed RRS feed

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    I was troubleshooting a friend's laptop, and it seems there were too many spywares and viruses.

    I tried to reformat, but no executable file runs when clicked. When I click on System icon on Control Panel, the black command prompt appeared and disappeared, which is the case.

    I am not sure if it is linked, but the keys on the keyboard gave different letters sometimes too.

    If possible, I hope someone can tell what went wrong and how to remedy it. It's probably beyond hope, but it would be good to know what went wrong.
    • Moved by Kiran Polimetla Tuesday, August 11, 2009 11:58 AM Not related to Forum Issues (From:Forums Issues (not product support))
    Monday, August 10, 2009 8:51 AM

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     Hi,

     Thank you for your post!  I would suggest please post your question in the forum

     Windows Client TechCenter > Windows XP IT Pro Forums > Windows XP Service Pack 3 (SP3)

     located here: http://social.technet.microsoft.com/Forums/en-US/itproxpsp/threads

     Have a great day!!!!!

    Swapnil Tier 2 Application Support Server and Tools Online Operations Team
    Tuesday, August 11, 2009 7:01 PM
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    I'm sorry. Thanks for the kind gesture =)

    Gd day
    Wednesday, August 12, 2009 11:55 AM