I was troubleshooting a friend's laptop, and it seems there were too many spywares and viruses.
I tried to reformat, but no executable file runs when clicked. When I click on System icon on Control Panel, the black command prompt appeared and disappeared, which is the case.
I am not sure if it is linked, but the keys on the keyboard gave different letters sometimes too.
If possible, I hope someone can tell what went wrong and how to remedy it. It's probably beyond hope, but it would be good to know what went wrong.
Moved byKiran PolimetlaTuesday, August 11, 2009 11:58 AMNot related to Forum Issues (From:Forums Issues (not product support))