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Can you manage contacts on a per user basis? RRS feed

  • Question

  • Hello,

     

    We are in the beginning stages of planning a OCS 2007 deployment and had the following question:

     

    Is it possible to manage the contact list on a per user basis or manage a users ability to IM other internal users? For example, we have call centers where we would like to manage the individual contact lists for users or have a method of controlling whom they can IM with. "Bob" can talk to "Mary" but neither of which can talk to "Joe".

     

    Thanks very much for any assistance.

    Tuesday, March 11, 2008 8:09 AM

All replies

  • You can run scripts to populate the user's contact list, but there's no way to prevent them from adding and removing contacts short of deploying a custom client that prevents them from managing their contacts.

    Tuesday, March 11, 2008 11:57 PM
    Moderator
  • Hi
    Do you any website or materials where I can find example script to populate user's contact list ??
    Wednesday, June 4, 2008 9:15 AM
  •  

    You can use this tool from the OCS Resourcekit

     

    LCSAddContacts.wsf - The Microsoft Office Communications Server 2007 Add Contacts script, LCSAddContacts.wsf, is a WMI (Windows Management Instrumentation) script used to add contacts.

    http://www.microsoft.com/downloads/details.aspx?FamilyID=b9bf4f71-fb0b-4de9-962f-c56b70a8aecd&displaylang=en

     

    Wednesday, June 4, 2008 11:08 PM
  • Thanks for help Smile
    Thursday, June 5, 2008 7:10 AM
  • You can always deploy multiple pools and block thier ability to talk to each other.

     

    Tuesday, June 17, 2008 4:06 AM
  • Mark,

    we are in a similar state where we need to build some ethical boundaries and visibility restrictions among call center agents.

    Reviewing the OCS data model, I found that creating different pool may be one option. But, wanted to know if the pool is considered logical pool and does it require that each pool be hosted on separate hardware.

    Thanks much.
    Monday, November 10, 2008 7:33 PM
  • Yes, each 'pool' is associated to separate, dedicated Enterprise Front-End server(s).
    Monday, November 10, 2008 8:31 PM
    Moderator
  • You can also set ACLs on users so that only certain people can contact them

    You can use a script from OCS Resource kit LCSAddACEs.wsf

     

    Wednesday, November 12, 2008 9:48 PM
  • You may use   (OCSCM) Microsoft Office Communications Server Contact Manager.It's an administration mmc tool that will integrate with Microsoft Office Communication Server 2007 and Active Directory to provide an easy way to provision OCS users’ contacts list.   OCSCM is designed to show you how to manage the contacts and groups for individual ocs users by interacting with the Active Directory Domain Services and Microsoft Office Communication Server 2007/R2 and lcs 2005.

    download from http://www.ocscm.com
    Sunday, December 20, 2009 8:35 PM
  • You may use   (OCSCM) Microsoft Office Communications Server Contact Manager.It's an administration mmc tool that will integrate with Microsoft Office Communication Server 2007 and Active Directory to provide an easy way to provision OCS users’ contacts list.   OCSCM is designed to show you how to manage the contacts and groups for individual ocs users by interacting with the Active Directory Domain Services and Microsoft Office Communication Server 2007/R2 and lcs 2005.

    download from http://www.ocscm.com

    Sunday, December 20, 2009 9:01 PM