Answered by:
MGA problem with XP SP3

Question
-
Existing PC validated since purchase in 2008, now getting error in Microsoft Update. Following is result of MGADiag.exe.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Cryptographic Errors Detected
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Not Registered. - 0x800703e71.9.40.0
Signed By: N/A, hr = 0x80004005
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: Cryptographic Errors DetectedVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1700413465-1430689717-2010870861</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080228000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>89493307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Latitude D630</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 16EC6:Dell Inc|16EC6:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell SystemOEM Activation 2.0 Data-->
N/AFriday, January 20, 2012 4:50 PM
Answers
-
Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates.
B) COA SLP: This is the Product key that you see on the sticker on the side, bottom or (for some laptops) in the battery compartment of your computer. It is a valid product key, but should only be used in limited situations (such as when the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone.
Your problem is not related to this - it's caused by problems with the file system or permissions.
click start, then run, then type in "regsvr32 -u %windir%\system32\legitcheckcontrol.dll". Afterwards, go to your c:\windows\system32 directory and delete "legitcheckcontrol.dll".
Afterwards, manually reinstall the latest version of WGA at http://go.microsoft.com/fwlink/?linkid=69498.
Then rebot, and run another MGADiag report.
Y
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Friday, January 20, 2012 9:05 PM
- Marked as answer by ROGER844 Friday, January 20, 2012 9:36 PM
Friday, January 20, 2012 8:55 PMModerator
All replies
-
"ROGER844" wrote in message news:2b12972b-6626-4e0a-9bdf-5bda1cd68b6b...
Existing PC validated since purchase in 2008, now getting error in Microsoft Update. Following is result of MGADiag.exe.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Cryptographic Errors Detected
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}(3)
Can you try these steps? You can also refer to this article for further information: http://support.microsoft.com/Default.aspx?kbid=813442
1.
Click Start, and then click Run.
2.
In the Open box, type cmd, and then click OK.
3.
At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.
4.
Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.
5.
Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of al the dll's in mention. ("regsvr32 wintrust.dll")
"regsvr32 wintrust.dll"
"regsvr32 Initpki.dll"
"regsvr32 Dssenh.dll"
"regsvr32 Rsaenh.dll"
"regsvr32 Gpkcsp.dll"
"regsvr32 Sccbase.dll"
"regsvr32 Slbcsp.dll"
"regsvr32 Mssip32.dll"
"regsvr32 Cryptdlg.dll"
6.
Type exit, and then press ENTER to quit Command Prompt.
After you re-register all of the DLL's, restart and, you should be good to go.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, January 20, 2012 6:58 PMModerator -
Thanks for your prompt response. I've followed your instructions but am still getting "Validation Not Completed: ActiveX Error". Is there anything else you can suggest?
Roger PetersonFriday, January 20, 2012 7:44 PM -
"ROGER844" wrote in message news:1899ec4d-3e56-4a9f-b767-ba353f1d40dd...Thanks for your prompt response. I've followed your instructions but am still getting "Validation Not Completed: ActiveX Error". Is there anything else you can suggest?
Roger PetersonPlease post a new MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, January 20, 2012 8:05 PMModerator -
I noticed that the Windows Product Key shown below is different from the product key shown on the Certificate of Authenticity tag on the PC. Does that mean anything?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Cryptographic Errors Detected
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Not Registered. - 0x800703e71.9.40.0
Signed By: N/A, hr = 0x80004005
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: 155.177.49.19:80
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1700413465-1430689717-2010870861</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080228000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>89493307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Latitude D630</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 16EC6:Dell Inc|16EC6:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell SystemOEM Activation 2.0 Data-->
N/AFriday, January 20, 2012 8:19 PM -
Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:
A) OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the OEM Bios Flag found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Windows looks at the motherboard and sees the proper OEM Bios Flag (for that Manufacturer and that version of Windows) and Self-Activates.
B) COA SLP: This is the Product key that you see on the sticker on the side, bottom or (for some laptops) in the battery compartment of your computer. It is a valid product key, but should only be used in limited situations (such as when the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone.
Your problem is not related to this - it's caused by problems with the file system or permissions.
click start, then run, then type in "regsvr32 -u %windir%\system32\legitcheckcontrol.dll". Afterwards, go to your c:\windows\system32 directory and delete "legitcheckcontrol.dll".
Afterwards, manually reinstall the latest version of WGA at http://go.microsoft.com/fwlink/?linkid=69498.
Then rebot, and run another MGADiag report.
Y
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Friday, January 20, 2012 9:05 PM
- Marked as answer by ROGER844 Friday, January 20, 2012 9:36 PM
Friday, January 20, 2012 8:55 PMModerator -
....also, see this article, especially if the download I linked to fails.
http://support.microsoft.com/kb/938720
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, January 20, 2012 9:25 PMModerator -
The previous link did fail but I searched support for KB905474 that showed in the filename of the download dialog and found a file to install WGA. It completed successfully and I'm back in business. Thanks for all your help! Don't let 'em grind you down.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: 155.177.49.19:80
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1700413465-1430689717-2010870861</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080228000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>89493307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Latitude D630</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 16EC6:Dell Inc|16EC6:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell SystemOEM Activation 2.0 Data-->
N/AFriday, January 20, 2012 9:35 PM -
"ROGER844" wrote in message news:21204d7e-7a42-4e87-aee8-dda604e9fd1f...
The previous link did fail but I searched support for KB905474 that showed in the filename of the download dialog and found a file to install WGA. It completed successfully and I'm back in business. Thanks for all your help! Don't let 'em grind you down.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: 155.177.49.19:80
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DCFC401B-C67A-4709-B9B8-4EDE3338FCE9}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1700413465-1430689717-2010870861</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080228000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>89493307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Latitude D630</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 16EC6:Dell Inc|16EC6:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell SystemOEM Activation 2.0 Data-->
N/AThat’s looking a lot better :)You’re good to go!Good luck
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, January 20, 2012 9:49 PMModerator