Alfred B,
Is the MSN Explorer that you are using version 9.6 or an earlier version? I'm asking because I had similar problems with an older version of MSN Explorer that contained leftovers of the Parental Controls that used to be included in MSN Explorer itself. I don't blame OneCare for this, however, since I'd had OneCare on the PC for over a year before my troubles began. I believe this started when MSN stopped supporting the original Parental Controls in January of this year.
I just looked and apparently MSN now supports the Windows Live Family Safety through links built into the current MSN Explorer 9.6 version.
My point here is that if you're still using the older version, it might be best to rebuild if you feel confident in doing this. This is simply because the amount of work you'd need to do to bring all of this software up to date is significant anyway and MSN Explorer is not a simple application to 'fix'.
If you're using a Dial-Up connection though, you'll have a huge amount of downloading to do, so I'd consider trying to fix the MSN if that's the case. Otherwise, I'm not certain why you're using MSN Explorer since it's really just useless overhead at this point and can be easily replaced by the Windows Live Family Safety alone if Parental Controls is all you're looking for.
I just recently switched to broadband for that PC (Nephews w/ Limited Accounts), so I also installed Vista Basic from scratch, which includes its own Parental Controls as part of the OS. If your PC hardware is current enough, this might be a better long term solution, since you'll also get the improvements included in the newer OS along with the inherent better security it provides. Current copies also include Service Pack 1 built-in, so this would require much less work to rebuild.
Of course, you need to be certain any other software you have will work with Vista, though if you have little else that matters like I did this may not be a concern.
OneCareBear
