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I reformatted, had vista running for a couple weeks, and now it says it's invalid. RRS feed

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    The title pretty much says what my issue is...

    error code 0xc004f063 vista build 6000

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *removed for my security*
    Windows Product Key Hash: *removed for my security*
    Windows Product ID: *removed for my security*
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {EB6FEC9E-10AF-45F4-BCF0-EA1742B91596}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EB6FEC9E-10AF-45F4-BCF0-EA1742B91596}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2CXRF</PKey><PID>89578-OEM-7332157-00026</PID><PIDType>2</PIDType><SID>S-1-5-21-2928722100-2514172303-1569839011</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>M-6843                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>95.10   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080408000000.000000+000</Date></BIOS><HWID>92313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500026-02-1033-6000.0000-0452014
    Installation ID: 013935793711096890316715078290423314305093266193734532
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 2CXRF
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAJJSe/haRWkgkCAYMRoNok2CBCPPy9KKI+vCE9qxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GATEWA SYSTEM  
      FACP GATEWA SYSTEM  
      HPET GATEWA SYSTEM  
      BOOT GATEWA SYSTEM  
      MCFG GATEWA SYSTEM  
      TCPA GATEWA SYSTEM  
      TMOR GATEWA SYSTEM  
      SLIC GATEWA SYSTEM  
      APIC GATEWA SYSTEM  
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst

    This computer came installed with vista home premium, I have a vista disk, used same code...and now it's saying it's invalid...any help?


    • Edited by Jay -_- Saturday, February 15, 2014 1:07 AM added error code, and build number
    Saturday, February 15, 2014 12:54 AM

Answers

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    Can't use gateway support as the laptop is out of warranty period.

    doesn't matter anymore anyway, as I Re-re-reformatted, and just used the Vista Ultimate key, and that activated. 

    Sunday, February 16, 2014 6:08 AM

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    Locate your 25-character Windows Vista COA and update the Windows Vista product key.

    Carey Frisch

    Saturday, February 15, 2014 9:08 PM
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    I appreciate your response, but as I'm not a total tech newb, I've already tried that. With the key on the bottom of the laptop, as well as the product key that showed up with  Belarc Advisor. Neither of them are saying they're a valid key.

    Since I posted this, I've RE-Reformatted and it's still telling me that the key is invalid...

    Vista Home Premium came preinstalled on this laptop, so you would THINK using the key that's with the laptop would work, but that's not the case.

    Also -and I probably should've said this in my original post- the main error code I got was something about the bios not having the "proper license" or something to that effect. 

    Sunday, February 16, 2014 1:46 AM
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    Chat with a Gateway Support Assistant and ask for assistance.

    Carey Frisch

    Sunday, February 16, 2014 2:27 AM
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    Can't use gateway support as the laptop is out of warranty period.

    doesn't matter anymore anyway, as I Re-re-reformatted, and just used the Vista Ultimate key, and that activated. 

    Sunday, February 16, 2014 6:08 AM
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    Please first try recreating Licensing Store.

    Recreate the Licensing Store

    Go to Start > All Programs > Accessories

    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc

    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    REN tokens.dat tokens.bar

    net start sppsvc

    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.

    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report.

    (Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, February 16, 2014 9:34 AM
    Moderator