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Getting Windows Not Genuine messages RRS feed

  • Question

  • Ok this is strange but it seemed to happen after I uninstalled an expired trial of Bitdefender Internet Security 2015.  I've had this computer since 11/2011.

      I've installed the latest Intel Rapid Storage driver, chkdsk, and sfc /scannow verifies to 93% and says found corrupt files was unable to fix them.

    Not sure if it's related but system runs a chkdsk automatically quite alot.  Almost every other bootup.  I sometimes get startup programs that error out but then correct themselves.  Maybe by chkdsk.  HELP!

    Here's my MGA

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7QFC-RDP7G-RVH4R
    Windows Product Key Hash: DUzU7GFaF6T2PqWBjOCA8IxJ9f0=
    Windows Product ID: 00359-OEM-8703656-90474
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {778F150F-9EE6-49C2-9702-F4FE4C0F054F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{778F150F-9EE6-49C2-9702-F4FE4C0F054F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RVH4R</PKey><PID>00359-OEM-8703656-90474</PID><PIDType>3</PIDType><SID>S-1-5-21-1832394074-304591532-4293958336</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3608</Version><SMBIOSVersion major="2" minor="6"/><Date>20121011000000.000000+000</Date></BIOS><HWID>359A3C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-036-590474-02-1033-7601.0000-3122011
    Installation ID: 015766575350774191249261038092472006213861357663664045
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RVH4R
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/8/2015 9:29:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000A8B0
    Event Time Stamp: 5:8:2015 20:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAQABAAAAAQABAAEAln0sLmgP+qAaXWLDQNCYImjWPpOU9S5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I

    Saturday, May 9, 2015 5:16 AM

Answers

  • Noel..I think I was able to fix it.  Thanks God.   Can you verify? (although online verification seems to be fine)

    But just in case you see any errors..here's my report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7QFC-RDP7G-RVH4R
    Windows Product Key Hash: DUzU7GFaF6T2PqWBjOCA8IxJ9f0=
    Windows Product ID: 00359-OEM-8703656-90474
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {778F150F-9EE6-49C2-9702-F4FE4C0F054F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{778F150F-9EE6-49C2-9702-F4FE4C0F054F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RVH4R</PKey><PID>00359-OEM-8703656-90474</PID><PIDType>3</PIDType><SID>S-1-5-21-1832394074-304591532-4293958336</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3801</Version><SMBIOSVersion major="2" minor="6"/><Date>20130912000000.000000+000</Date></BIOS><HWID>359A3C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-036-590474-02-1033-7601.0000-3122011
    Installation ID: 006284300383129974389733389365452750119935208532037856
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RVH4R
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/29/2015 2:47:31 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:29:2015 07:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAQABAAAAAQABAAEAln0sLmgPYsP6oBpdQNCYImjWPpOU9S5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I

    Friday, May 29, 2015 9:56 PM

All replies

  • Your narrative sounds very much like a failing hard drive.

    Please post the Event logs, and also the whole C:\Windows\Logs\CBS folder to a  fileshare site, and post a link...

    Please open Event Viewer

    In the left pane, navigate to the Windows Logs

    right-click on Applications and select 'Save all events as...' save as Apps.evtx

    repeat for the System logs - save as Sys.evtx

    Compress both files, and attach to your reply or upload to your favourite fileshare site
    (preferably Dropbox or OneDrive/SkyDrive) and post a link in your reply



    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 9, 2015 9:37 AM
    Moderator
  • Thanks Noel  all files are in a zip file CBS.zip

    https://www.mediafire.com/?oh9he26hsqbxy9n

    Saturday, May 9, 2015 4:27 PM
  • You only posted the CBS.log file - I need at least the two most recent CBSPersist files as well, please.

    Having said that, it's obvious that your hard dive is on its way out - the first bad sector showed around October last year, and there are now 5 bad sectors. The numbers are climbing, and it's likely that they will suddenly escalate. You should back up your data to external storage, and plan to replace the hard drive sooner rather than later.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, May 10, 2015 9:16 PM
    Moderator
  • Thanks again Noel!  Here's the 2 CBSPersist files http://www.mediafire.com/download/jmzkgbd5tlkwz3x/CBS(2).zip

    Let me know if you see anything further..but it looks like replacing is the way to go.  :(

    Monday, May 11, 2015 5:01 AM
  • I dunno if this matters but in an effort to see how bad my ssd is I just ran

    HD Tune and it's Error Scan is all green and Health show all ok's in all categories and an overall ok as well. 

    Also Crystal Disk Info show an overall Health Status at "Good 100%"

    Not sure how accurate these programs truly show how healthy the ssd really is.

    Monday, May 11, 2015 5:34 AM
  • Hmm - there's no errors showing in any of the upload CBS data - and no signs of any SFC scan having been run?

    The latest date for the CBSPersist files was 2nd May - there should be another dated 9th May? please upload that one.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 11, 2015 5:45 AM
    Moderator
  • For some reason no "Persist" files showing past May 2nd.  Just the cbs.log from 5/10.  Should I run another sfc /scannow?
    Monday, May 11, 2015 10:54 PM
  • Yes please - then reboot and post the CBS.log file and the latest CBSPersist file

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, May 12, 2015 3:29 PM
    Moderator
  • Hmm For some reason it didn't create a cbspersist file.  Only a cbs.log

    https://www.mediafire.com/?baf6i0j6mk27va7

    Wednesday, May 13, 2015 4:57 AM
  • The SFC scan appeared to have crashed - the last data in the CBS.log is this...

    2015-05-12 21:48:27, Error                 CSI    0000030e (F) STATUS_OBJECT_NAME_NOT_FOUND #6817073# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES), oa = @0xf1ca80->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[120]"\??\C:\Windows\WinSxS\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xf1ca60, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
    [gle=0xd0000034]
    2015-05-12 21:48:27, Error                 CSI    0000030f@2015/5/13:04:48:27.953 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
    [gle=0x80004005]
    2015-05-12 21:48:28, Error                 CSI    00000310 (F) STATUS_OBJECT_NAME_NOT_FOUND #6817072# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory(...)[gle=0xd0000034]
    2015-05-12 21:48:28, Error                 CSI    00000311 (F) STATUS_OBJECT_NAME_NOT_FOUND #6817071# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectory(flags = 0, da = (SYNCHRONIZE), oa = @0xf1d378->SIL_OBJECT_ATTRIBUTES {s:40; on:"x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|FILE_OPEN_FOR_BACKUP_INTENT), dir = NULL, disp = Invalid)
    [gle=0xd0000034]
    

    Please download and save  the CheckSUR tool from http://support.microsoft.com/kb/947821

    (you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

    Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.

    The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file  - and an archive …\checksur.persist.log file

    Then zip the CheckSUR.log and upload it to your OneDrive Public folder so I can take a look - post a link in your reply.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 13, 2015 5:22 AM
    Moderator
  • Here you go

    https://www.mediafire.com/?amggwkyfyfuvvgk

    Wednesday, May 13, 2015 6:44 PM
  • Here's the important bits of your CheckSUR.log....

    Checking Component Store
    (f) CSI Payload File Missing 0x00000000 sbscmp10.dll amd64_netfx-sbscmp10_dll_31bf3856ad364e35_6.1.7600.16385_none_d0faf2491eacf3dc 
    (f) CSI Payload File Missing 0x00000000 System.EnterpriseServices.Thunk.dll x86_netfx-clr_sys_entservcs_thunk_dll_b03f5f7f11d50a3a_6.1.7600.16385_none_26e756d174266d3a 
    (f) CSI Payload File Missing 0x00000000 mscorwks.dll x86_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.17514_none_06b9b03ceb862f7d 
    (f) CSI Payload File Missing 0x00000000 tpcps.dll x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c 
    (f) CSI Store Directory Missing 0x00000002 winsxs\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c\ x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c 
    (fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\x86_microsoft-windows-t..latform-input-proxy_31bf3856ad364e35_6.1.7600.16385_none_b98fc87d6c45f81c\
    (f) CSI Payload File Missing 0x00000000 iphlpapi.dll.mui x86_microsoft-windows-t..libraries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_7c4ada837087bc02 
    (f) CSI Store Directory Missing 0x00000002 winsxs\x86_microsoft-windows-t..libraries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_7c4ada837087bc02\ x86_microsoft-windows-t..libraries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_7c4ada837087bc02 
    (fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\x86_microsoft-windows-t..libraries.resources_31bf3856ad364e35_6.1.7600.16385_en-us_7c4ada837087bc02\
    (fix) CSI Payload File Missing CSI File Replaced File: iphlpapi.dll.mui From: C:\Windows\winsxs\Backup\

    Summary:
    Seconds executed: 265
     Found 7 errors
     Fixed 3 errors
      CSI Payload File Missing Total count: 5
      Fixed: CSI Payload File Missing.  Total count: 1
      CSI Store Directory Missing Total count: 2
      Fixed: CSI Store Directory Missing.  Total count: 2

    See if SFC /SCANNOW works properly now - with any luck it will complete, and give us its opinion of the file system.

    Post the new CBS.log file.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 13, 2015 7:13 PM
    Moderator
  • Ok Noel..it used to stop at 93% but this time it went to 100% completion.  However it did state again Windows Resource Protection found corrupt files but was unable to fix some of them.

    Here is the cbs.log 

    https://www.mediafire.com/?51wn88j88rorp6b

    Thanks again for all your help!


    • Edited by dskyze Thursday, May 14, 2015 3:53 AM correction
    Thursday, May 14, 2015 12:27 AM
  • Here's the error list from the scan...

    	Line 4514: 2015-05-13 17:18:07, Info                  CSI    00000345 [SR] Repairing 3 components
    	Line 4515: 2015-05-13 17:18:07, Info                  CSI    00000346 [SR] Beginning Verify and Repair transaction
    	Line 4518: 2015-05-13 17:18:07, Info                  CSI    00000348 [SR] Cannot repair member file [l:18{9}]"mmres.dll" of Microsoft-Windows-mmres, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 4519: 2015-05-13 17:18:07, Info                  CSI    00000349 [SR] Cannot repair member file [l:18{9}]"tpcps.dll" of Microsoft-Windows-TabletPC-Platform-Input-Proxy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    

    I'll post a fix protocol later.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 14, 2015 5:58 AM
    Moderator
  • I've uploaded a file - dskaa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

     

    At the prompt type

    DIR C:\dskaa

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\dskaa

    or

    DIR E:\dskaa

     

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\dskaa  <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

     

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 16, 2015 7:19 AM
    Moderator
  • I didn't have the repair option but I used my win7 disc.  :)

    The scan still said Windows Resource Protection found corrupt files but was unable to fix some of them.

    Here's the latest cbs.log

    https://www.mediafire.com/?e8n8mvundt1fq30


    • Edited by dskyze Saturday, May 16, 2015 9:56 PM updating
    Saturday, May 16, 2015 9:55 PM
  • Odd - there's no error indication in the SFC log, but it attempted a repair of something (also unmentioned) at the end, which seems to have succeeded.

    Please run the CheckSUR tool again, as an error elsewhere in the log relates to its functionality, rather than SFC's. Post the new CheckSUR log.

    2015-05-16 13:27:01, Error                 CSI    0000001a (F) Unable to load manifest for component [ml:280{140},l:186{93}]"amd64_2118ce90bded5f5fa479a538ce71961a_31bf3856ad364e35_11.2.9600.17280_none_10e7a96747a091f1"[gle=0x80004005]
    2015-05-16 13:27:01, Error                 CSI    0000001b@2015/5/16:20:27:01.019 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
      FileHashMismatch on resource [120]"\winsxs\manifests\amd64_2118ce90bded5f5fa479a538ce71961a_31bf3856ad364e35_11.2.9600.17280_none_10e7a96747a091f1.manifest"[gle=0x80004005]
    


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, May 17, 2015 7:05 AM
    Moderator
  • here's what the checksur log says


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2015-05-17 13:55

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 200
     No errors detected

    Sunday, May 17, 2015 9:08 PM
  • Hmmm - strange. I was expecting to see at least a couple of errors there.

    Please run another SFC /SCANNOW, and post the new CBS.log file- perhaps the earlier one did clear the error after all.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, May 17, 2015 9:13 PM
    Moderator
  • Here you go..this time sfc stated: "
    Windows Resource Protection did not find any integrity violations."  :)

    https://www.mediafire.com/?lk8smj2qqia3bqf

    Monday, May 18, 2015 12:22 AM
  • Great! - the log looks fine,

    Please run another MGADiag report, and post the new log


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, May 18, 2015 5:50 AM
    Moderator
  • Looks like still issue..still getting Windows not genuine messages

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7QFC-RDP7G-RVH4R
    Windows Product Key Hash: DUzU7GFaF6T2PqWBjOCA8IxJ9f0=
    Windows Product ID: 00359-OEM-8703656-90474
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {778F150F-9EE6-49C2-9702-F4FE4C0F054F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{778F150F-9EE6-49C2-9702-F4FE4C0F054F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RVH4R</PKey><PID>00359-OEM-8703656-90474</PID><PIDType>3</PIDType><SID>S-1-5-21-1832394074-304591532-4293958336</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3608</Version><SMBIOSVersion major="2" minor="6"/><Date>20121011000000.000000+000</Date></BIOS><HWID>359A3C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-036-590474-02-1033-7601.0000-3122011
    Installation ID: 015766575350774191249261038092472006213861357663664045
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RVH4R
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/18/2015 4:02:41 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000000A8B0
    Event Time Stamp: 5:18:2015 15:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAQABAAAAAQABAAEAln0sLmgPGl1iw/qgQNCYImjWPpOU9S5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I

    Monday, May 18, 2015 11:09 PM
  • As you may have gathered, this is a very rare error - in more than 10,000 threads Ive responded to, I've only seen it 4 times. 3 times, the original poser never came back with any more information :(

    The fourth time was apparently the result of a failing SSD.

    I'll have to think about it and come back to you this evening.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, May 19, 2015 5:35 AM
    Moderator
  • Thanks so much for all your help.  Should I still be getting windows updates?  I thought this would prevent updates yet I'm still getting them.  Haven't had corrupt startup messages in a while but my disk does still run a chkdsk.  Not as often as every other bootup anymore.  More like once or twice a week..which is still odd.
    Tuesday, May 19, 2015 11:06 PM
  • As far as Windows Updates are concerned, you will only get Security Updates while the system shows as non-genuine. other updates will not be offered.

    The fact that CHKDSK is running so often means that there is probably a problem with the shutdown process - there's a flag set on the system which is reset as late as possible in the shutdown, which can force a CHKDSK - it may be that the shutdownis happening before the reset can take place.

    Hopefully I'll have a brainwave about your problems later today!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 20, 2015 2:24 PM
    Moderator
  • Hi there..did you have anymore brainstorms?  Should I try to repair windows?
    Tuesday, May 26, 2015 8:57 PM
  • Sorry about the delay! - too many posts, and not enough time :(

    I can't help feeling that this should have a simple solution, such as re-registering a dll file - the trick is to work out which one!

    I know that in the past I've unregistered all the referenced files in the report to see what happens - but they didn't, according to my records (which are a little patchy, granted), produce this error.

    There's nothing on the Internet that I can find.

    I think your quickest/easiest solution is going to be a repair install, if you have the appropriate media to hand.

    See here for instructions...

    http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, May 27, 2015 5:52 AM
    Moderator
  • Noel..I think I was able to fix it.  Thanks God.   Can you verify? (although online verification seems to be fine)

    But just in case you see any errors..here's my report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-G7QFC-RDP7G-RVH4R
    Windows Product Key Hash: DUzU7GFaF6T2PqWBjOCA8IxJ9f0=
    Windows Product ID: 00359-OEM-8703656-90474
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {778F150F-9EE6-49C2-9702-F4FE4C0F054F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150316-1654
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{778F150F-9EE6-49C2-9702-F4FE4C0F054F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RVH4R</PKey><PID>00359-OEM-8703656-90474</PID><PIDType>3</PIDType><SID>S-1-5-21-1832394074-304591532-4293958336</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3801</Version><SMBIOSVersion major="2" minor="6"/><Date>20130912000000.000000+000</Date></BIOS><HWID>359A3C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-036-590474-02-1033-7601.0000-3122011
    Installation ID: 006284300383129974389733389365452750119935208532037856
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RVH4R
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/29/2015 2:47:31 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:29:2015 07:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAwABAAEAAQABAAAAAQABAAEAln0sLmgPYsP6oBpdQNCYImjWPpOU9S5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I

    Friday, May 29, 2015 9:56 PM
  • Well done! That looks fine to me.

    PLEASE - pretty please - tell me how you did it??


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 30, 2015 5:15 AM
    Moderator
  • I didn't mention this before but I'm in support myself but not an expert at all on these type of issues.  Basically I used a tool I typically use for post issues after malware is removed but still left some "damage" behind. 

    I didn't have any malware or had malware in the past. I still suspect Bitdefender had something to do with it cuz it seemed to happen after I uninstalled it.  I did google "bitdefender" and "windows not genuine" and got a few hits but no concrete solutions. 

    Anyway back to the tool. I used tweaking.com All In One Windows repair.  I was really on my last leg and was gonna do the repair as you suggested..last thing I was messing with is registering dlls.  Mainly I was thinking that perhaps there's an issue with a common dependency dll that those tampered files were dependent on or a permissions issue.  Then I remembered the tool.

    I do not know which of the fixes fixed it.  I took mostly default..deselected a few and added a couple. but my guess it was registering system files or file permissions.  There's no logs for those specific actions but so happy it's fixed!

    Thanks so much for all your help and your time!  I really appreciate it.

    Saturday, May 30, 2015 6:57 AM
  • I've used that tool a few times myself - the problem is that I know that it can actually set permissions wrongly! Please check permissions of the Windows and System32 folders at least - I have seen the tool insert 'Everyone' as an SID with Full permissions there (probably as a workaround for permission errors, rather than attempting to set the proper permissions) - and in on occasion I'm pretty sure that it also applied DENY permissions to a folder or two!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 30, 2015 7:24 AM
    Moderator
  • You're right!  It even says that in the permissions options Thanks for the reminder! 
    Saturday, May 30, 2015 4:55 PM
  • Noel..so just out of curiosity..since you used the tool before.  Any idea which one of the options would've fixed it? 
    Saturday, May 30, 2015 5:01 PM
  • Off-hand..... no  :(

    This is one of the problems of using such 'off-the-peg' fixes - they may work, but they are rarely correct, and can often result in lowering the infection threshold.

    All I can suggest now is a repair install of Windows, and to hope it works :(


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, May 30, 2015 5:41 PM
    Moderator
  • Thanks again so much for your help..I knew I came to the right place. 

    I fixed the permissions.  It puts Everyone in Program Files/program files x86, root of C:  and windows directory. Yikes!

    Everything else seems stable as well. No more corrupted alerts..just monitoring to see if these chkdsks will continue to run.  So far so good haven't seen any. (crossing fingers)

    Saturday, May 30, 2015 9:05 PM