Intune Account Protection (Preview) gets status Not Applicable RRS feed

  • Question

  • We have some students with Windows AutoPilot computers, all of the same computer model. Since we can't require children to use Authenticator app we have disabled Windows Hello so it will not required PIN/Authenticator via the Account Protection (Preview) policy.

    Policy Setting is: Block Windows Hello for Business - Enabled

    This works great for some (about half) of the devices but the rest gets status "Not Applicable". I don't get any additional status than n/a, so I have no idea why some work while others don't. The policy is assigned to a Dynamic AAD Device Group, but I've also tried to assign it to a user group for users/devices which get N/A status but that hasn't helped either.

    I know it might not be stable since it is in Preview, but does anyone know why this is happening or if there is a log where I can find more information or if there is another way to get rid of the PIN requirement of Windows Hello?

    • Moved by Dave PatrickMVP Thursday, November 5, 2020 2:24 PM looking for forum
    Thursday, November 5, 2020 9:33 AM