locked
Windows 7 Enterprise PC not genuine anymore... KMS Server set, but showing invalid Product Code RRS feed

  • Question

  • Out of 400 windows 7 enterprise pcs, i am having 1 with an issue of that its showing its not genuine any longer. Our License type is KMS Client. We are using the standard key of:  

    <removed by admin>.

    I try to set the key with the following command: slmgr.vbs –ipk <removed by Admin>

    But i get an error back saying product code is invalid.

    Also, when i try to run: slui.exe, i get an error of:  0xD0000034

    I have ran MGADiag tool with the output below. Any help is appreciated.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc0000034
    Windows Product Key: N/A, hr=0xc0000034
    Windows Product Key Hash: N/A, hr=0xc0000034
    Windows Product ID: 00392-918-5000002-85187
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {8772A7E0-2E9B-452B-9A3C-9CA2D252E3E4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8772A7E0-2E9B-452B-9A3C-9CA2D252E3E4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>00392-918-5000002-85187</PID><PIDType>1</PIDType><SID>S-1-5-21-1229162531-3296867407-1479983571</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 6550b</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68CDE Ver. F.06</Version><SMBIOSVersion major="2" minor="6"/><Date>20110111000000.000000+000</Date></BIOS><HWID>70003307018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>A49182F4191558A</Val><Hash>MWDdQHe/Kl3I64N7GUF1LBu0Av0=</Hash><Pid>89409-709-4475546-65434</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>63C724828E10586</Val><Hash>T1wWgp2ATOKZ3Z410x7t8ZV+hJk=</Hash><Pid>89405-707-0119334-63828</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC0000034

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAonas6II/iIJQ6+LOIIQMUVJNnGxyj+JHXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  146D   
      FACP   HPQOEM  146D   
      HPET   HPQOEM  146D   
      MCFG   HPQOEM  146D   
      ASF!   HPQOEM  146D   
      TCPA   HPQOEM  146D   
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci


     


    • Edited by Darin Smith MS Wednesday, March 28, 2012 7:50 PM remobed product key
    Tuesday, March 27, 2012 5:08 PM

Answers

  • Hello Mansoor Hussain,

    My apologies that your thread did not get answered. If you are still experiencing problems, please create a new thread and post a new Diagnostic Report and I will make sure the thread is answered.

    Thank you,


    Darin MS

    Tuesday, April 3, 2012 6:32 PM