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laptop turns it self off ??????

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my year old laptop keeps turning it self off. when i cheak for event errors after turning it back on it says error was in winss a1 entitlement signature1 2.5.2900.28 signature2 0x8007002 signature3 regpaid signature4 regpaid os version 6.0.6000.2.0.0.768.3 locale id 2075 and extra information lcid: 2057

can u tell me wot this means and is there anything i can do to fix it
thanks for ur help.
- Changed type Stephen BootsMVP, Moderator Tuesday, August 11, 2009 7:09 PM off topic
- Changed type Stephen BootsMVP, Moderator Tuesday, August 11, 2009 7:12 PM not off topic
Tuesday, August 11, 2009 6:55 PM

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I originally marked this as off topic, began replying and then noticed that the crash was with winss, which seems to indicate that the laptop is crashing due to part of OneCare. I recommend contacting support.

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, August 11, 2009 7:13 PM
Tuesday, August 11, 2009 7:12 PM

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