Hi nsawoman,
By my search, the B4038788 is windows 10 patch, it is?
If yes, since this forum is discussing and asking questions about the Visual Basic programming language, IDE, libraries, samples, and tools, and your issue is more related to windows 10. This link about windows 10, please refer that:
https://social.technet.microsoft.com/Forums/windows/en-US/home?forum=win10itprosetup
If not, please provide more detailed info about your problem here.
Thank you for participating in the forum activities.
Best Regards,
Cherry
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