help to restore my windows genuine advantage on my laptop RRS feed

  • Question

  • i bougth a laptop (hp pavilion dv6000)with windows xp mce 2005
    in the bottom it, there is a windows original product sticker with a key on it
    hp did not provide a cd or dvd of windows, so when i formated my laptop
    i had to use a windows version a frend lend me. however when i was installing windows it never
    ask me for the key and now  i can not get genuine validation.
    how do i use my key that i know is original for windows mce 2005??
    plaese help!
    Thursday, November 6, 2008 12:23 AM


All replies

  • Hello Kexinger,

    Thank you for contacting the Windows Genuine Advantage (WGA) program forum. Your post is out of scope for the WGA program forum as well as out of our expertise.

    In an attempt to assist I would like to provide some information which may or may not be of help. Recovery Media is specific to your computer manufacturer. Contact your manufacturer to assist with your request and/or questions. Since the telephone number and websites are not maintained by Microsoft we cannot make any warranty as to their validity.

    I have included their contact information here for your convenience. Thank you again for contacting us here in the Windows Genuine Advantage (WGA) program forum.


    Hewlett Packard






    Replacement Parts:


    HP Instant Support Professional:


    (800) 474-6836

    • Marked as answer by Antron Thursday, November 6, 2008 7:42 PM
    • Edited by Antron Thursday, November 6, 2008 7:45 PM Missing data
    Thursday, November 6, 2008 7:42 PM
  • Kexinger,

    IMO your best option is to contact HP to request replacement recovery CDs for your model of HP/Compaq computer.

    However, sometimes these CDs are simply not available.

    Plan B:  contact a reseller of genuine recovery CDs, such as www.restoredisks.com

    Plan C:  use a set of genuine hologrammed systembuilder/oem CDs for XP Media Center 2005, along with the genuine Product Key on the CoA affixed to your computer, cleanly install XP MCE onto the computer.  Once complete, do a telephone activation.  If asked, tell the activation reps that you had to do a clean installation but did not have manufacturer recovery Cds so you had to use systembuilder/oem CDs in combination with your genuine Product Key from your CoA.

    Genuine Systembuilder/OEM CDs for XP MCE 2005 are not nearly as common as for XP Home or Pro.  If none of your friends has the set, you may have to visit a local trusted computer shop to acquire a set.
    Under no circumstances should you use downloaded iso copies of MCE CDs, as these are likely loaded with spyware, rootkits, and who-knows-what-else!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, November 6, 2008 11:08 PM