Sign in

Microsoft.com

Microsoft

Remove From My Forums

installation problem live one care

Question
0

Sign in to vote

im getting a error message trying to install the trail version of window live one care the error message is
error id 0038-80070666 im running window xp home edition service pk 3

Tuesday, March 3, 2009 6:11 AM

Answers

0

Sign in to vote
Try running the install cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then install One Care. If installation fails again please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, March 3, 2009 10:52 PM
Tuesday, March 3, 2009 1:05 PM

Moderator