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invalid license... RRS feed

  • Question

  • hi the report says my license is invalid....he's and the report.please help!

    (original windows vista basic)

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-3HGK7-VR7DV-Q7XCD
    Windows Product Key Hash: KhcsBSMwQ3HHuXAQuD6XXw26ilM=
    Windows Product ID: 89572-OEM-7301064-72687
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {228E3603-4C34-4A0E-89C5-DE15711517C5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{228E3603-4C34-4A0E-89C5-DE15711517C5}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Q7XCD</PKey><PID>89572-OEM-7301064-72687</PID><PIDType>3</PIDType><SID>S-1-5-21-2435292554-2422082726-3871296445</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0203   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070330000000.000000+000</Date></BIOS><HWID>0E313507018400F8</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Tuesday, February 5, 2008 5:05 PM

Answers

  • Hello

     

    The error code 0x80070426 tells me that your Software Licensing Service has stopped. To restart the service, please follow the below steps. If you have any problems (or receive any error) while following the steps, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional help in restarting the service.

     

    If you have acces to the Start button:

    1) Click the Start button

    2) Type: cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: net start slsvc

     

    If you do not have access to the Start button:

    1) Click the option that launches an Internet Browser

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: net start slsvc

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, February 5, 2008 7:58 PM

All replies

  • Hello

     

    The error code 0x80070426 tells me that your Software Licensing Service has stopped. To restart the service, please follow the below steps. If you have any problems (or receive any error) while following the steps, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional help in restarting the service.

     

    If you have acces to the Start button:

    1) Click the Start button

    2) Type: cmd in the Start Search field

    3) At the top the Start window, you will see cmd.exe

    4) Right Click cmd.exe and select Run as Administrator

    5) Type: net start slsvc

     

    If you do not have access to the Start button:

    1) Click the option that launches an Internet Browser

    2) A Browser will open, type: %windir%\system32 into the address field

    3) Find the file cmd.exe

    4) Right Click on the cmd.exe and select Run as Administrator

    5) Type: net start slsvc

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Tuesday, February 5, 2008 7:58 PM
  • hi thanks for the quick reply but i have done that and i got a 'system error 5'.what does that mean and how do i fix it?(BTW thanks for the quick reply....from the forum manager no less..!)

     

    Wednesday, February 6, 2008 2:54 AM
  • Hi Froggy,

     

      Don't be too impressed with my title, I try to look (and usually respond) to almost every thread in this forum .

     

    Regarding your issue, if you can't get the steps, that I provided, to work in restarting the Software Licensing Service, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 and they will help you further in restarting it. (make sure you tell them what I have already had you try, so they don't give you the same steps)

     

    Thanks,

    Darin

     

    Wednesday, February 6, 2008 11:41 PM