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Deleting accounts from CRM resulting in duplicating the account. RRS feed

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    I have an account in CRM that I want to delete but i'm unable. each time I try to delete one account it creates the same account over 100+ times. 

    Any advise on how to work around this ?

    Thanks

    Mohammed JH

    Monday, October 1, 2012 12:10 PM

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    I think the issue is caused by ADFS since I installed it along with CRM on the same server. I have removed it from there and issue was resolved. 

    Mohammed JH

    • Marked as answer by moh10ly Friday, October 12, 2012 1:52 PM
    Friday, October 12, 2012 1:51 PM

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    Hi,

    Check for a pre or post plugin on account entity? Is this behaviour only for a particular account?

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful" Thanks, Imran Abbasi

    Monday, October 1, 2012 1:22 PM
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    It happened to 2 accounts already and I have one of them duplicated over 5000 times. I think i'll just format and re-install this CRM machine coz it's full of troubles already. and I wasn't the one who set it up.

    i'll postpone this question while I do the installation from scratch and if I have any question i'll re-port. thanks a lot for helping Imran.

    Mohammed JH

    Monday, October 1, 2012 1:28 PM
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    Hi Imran,

    I have reinstalled CRM and I got stuck into the problem of connecting CRM client on my PC to the CRM server on premise. I had this problem with the server before the reinstallation. except that it only worked on my PC not anyone else. 

    I read in many topics that its related to Bindings in IIS. I have checked the binding and there's only one value there and its identical to what's in the Deployment and the same thing applies for the port too.

    I have restarted the server 10 times and it's fully updated. do you know if there's anything else I can do to solve this issue? 

    here's the logs in event viewer. 

    #26234 - The E-mail Router service could not process a provider work item using assembly: Microsoft.Crm.Tools.EmailProviders.dll and class: Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider. System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'http://localhost:5555/CrmTesas/XrmServices/2011/Organization.svc?wsdl'. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:5555

       at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
       at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
       --- End of inner exception stack trace ---
       at System.Net.HttpWebRequest.GetResponse()
       at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
       at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
       --- End of inner exception stack trace ---
       at Microsoft.Crm.ServiceProxyCache`1.GetNewServiceProxy(Uri serviceUrl, Credential credentials, Uri homeRealmUrl, String passportEnvironment, String onlineServiceEnvironment)
       at Microsoft.Crm.Tools.Email.Providers.Utility.BuildOrganizationService(Uri organizationServiceUrl, Credential credentials)
       at Microsoft.Crm.Tools.Email.Providers.Utility.GetCrmService(Uri discoveryUri, String authMode, String userName, String password)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()
       at Microsoft.Crm.Tools.Email.Agent.ServiceCore.ExecuteProviderWork(Object providerQueueRequestObject)

    Mohammed JH

    Tuesday, October 2, 2012 2:46 PM
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    I think the issue is caused by ADFS since I installed it along with CRM on the same server. I have removed it from there and issue was resolved. 

    Mohammed JH

    • Marked as answer by moh10ly Friday, October 12, 2012 1:52 PM
    Friday, October 12, 2012 1:51 PM