validation after computer crash RRS feed

  • Question

  • Hi

    I had windows media center running, I downloaded the beta versions of office and explorer and my computer crashed big time. I have had my second, now failed hard drive removed and have tried several attempts to re-install media center. "the professional" copy on the same set of discs I have loads, and the tech had alraedy reloaded xp, but when I try to update, I recieve an error message "0x8007043B"

    I believe this is a validation error. What can I do to fix this ? I have the original copy, Everything was fine up to a week ago when the computer crashed.

    Also whilst the computer runs I cannot get my microsoft wireless keyboard to work again??


    Diagnostic Report (1.5.0540.0):
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-J36JB-HJVY7-GPJJG
    Windows Product Key Hash: IM6hhUEt+cq/eRFPy7k6Z0jVoeg=
    Windows Product ID: 76487-OEM-2280682-03978
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    Download Center code: 9BL3CQ5
    ID: def8abc5-5bcb-4ba0-a07f-6e31a2ff3869
    Is Admin: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    Cache refresh Interval: 5103 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 100
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>def8abc5-5bcb-4ba0-a07f-6e31a2ff3869</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-GPJJG</PKey><PID>76487-OEM-2280682-03978</PID><PIDType>3</PIDType><SID>S-1-5-21-602162358-1214440339-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="3"/><Date>20051013000000.000000+000</Date></BIOS><HWID>11ED395F01844068</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>3DD6FBA45CD86E</Val><Hash>r6VCYFI8+ke98fluUuuk7SSUJro=</Hash><Pid>70141-055-6922916-56798</Pid></Product></Products></Office></Software></GenuineResults> 


    Sunday, July 23, 2006 3:03 AM


All replies

  • Rod K,

    Are you having any mesages at boot up or coming out the system tray (bottom right corner) stating "You may be a victim" or anything similar?



    Monday, July 24, 2006 2:56 PM
  • no

    but alas the crash in the first instance has left me with a failed hard drive, then having removed it and re-run the system which was when I was having the problem, I decided to reload the beta explorer2007 and my system crashed again, I have not yet been advised why.


    Wednesday, July 26, 2006 8:21 AM
  • Rod sorry, this doesn't seem WGA related. I would suggest filing a support request at www.support.microsoft.com for your IE7 related request.



    Wednesday, July 26, 2006 9:11 AM