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MS Money (Sunset) after crash RRS feed

  • Question

  • Computer crashed while MS Money was open. Now entries cannot be made and SEND ERROR REPORT has invalid address; OK does nothing.
     shall I restore from backup?
    • Edited by DayleLee Sunday, September 9, 2012 11:18 PM
    Sunday, September 9, 2012 8:12 PM

Answers

  • Thanks Cal

    Will still not allow any new entries even though it does load the backed up file

    Seems to me I had this happen before just cannot recall how I resolved it

    By default, Money Plus Sunset keeps 4 upon-exit backups. I hope you did not disable that.
    I would copy those backup files to other media, in case you have a disk problem.

    You may need to reinstall Money. To test your installation,
    If still a problem, I would copy Sample.mny from your install folder
    (typically C:\Program Files\Microsoft Money Plus\ ) to your
    Documents folder.  Open Money by right-clicking that copy of
    sample.mny and choose Open.  Did the file open? Can you make changes?
    If so, your installation is probably OK.

    If no, reinstall Money.  If yes, close Money.  Since you already tried restoring your newest
    backup file, right-click your second-newest *.mbf file (not from Sample) and choose Open.
    Restore your  file.

    Another thing that could help is to do a
    File->RepairMoneyFile->StandardFileRepair level 2
    to make a repaired version of your restored Money file. I still
    think your second newest backup is a little more likely to work than
    a repaired version of your newest backup.

    Let us know what happens.


    Sunday, September 9, 2012 11:54 PM
    Moderator

All replies

  • Open Money by double-clickiing your newest or second-newest backup (*.mbf) file.

    Sunday, September 9, 2012 8:21 PM
    Moderator
  • Thanks Cal

    Will still not allow any new entries even though it does load the backed up file

    Seems to me I had this happen before just cannot recall how I resolved it


    • Edited by DayleLee Sunday, September 9, 2012 11:47 PM
    Sunday, September 9, 2012 11:32 PM
  • Thanks Cal

    Will still not allow any new entries even though it does load the backed up file

    Seems to me I had this happen before just cannot recall how I resolved it

    By default, Money Plus Sunset keeps 4 upon-exit backups. I hope you did not disable that.
    I would copy those backup files to other media, in case you have a disk problem.

    You may need to reinstall Money. To test your installation,
    If still a problem, I would copy Sample.mny from your install folder
    (typically C:\Program Files\Microsoft Money Plus\ ) to your
    Documents folder.  Open Money by right-clicking that copy of
    sample.mny and choose Open.  Did the file open? Can you make changes?
    If so, your installation is probably OK.

    If no, reinstall Money.  If yes, close Money.  Since you already tried restoring your newest
    backup file, right-click your second-newest *.mbf file (not from Sample) and choose Open.
    Restore your  file.

    Another thing that could help is to do a
    File->RepairMoneyFile->StandardFileRepair level 2
    to make a repaired version of your restored Money file. I still
    think your second newest backup is a little more likely to work than
    a repaired version of your newest backup.

    Let us know what happens.


    Sunday, September 9, 2012 11:54 PM
    Moderator
  • Thanks very much! My Money did not need to be reinstalled so I made a copy of my newest backup (it is on a thumb drive) and did a Level 2 repair on it and all seems to be working fine.  Thank you for your assistance, I guess I'd better write all this down for future use!

    Regards,

    Dayle

    Monday, September 10, 2012 5:15 AM