Hi,
I've installed Windows Media Player 11, and everytime I use it a grey box pops up asking for my user name and serial number. Is this because of some validation issue ?
I've validated and passed ever stage though.
I'm using Microsoft Windows XP media center edition. Read other posts, and I'm not sure if i need to post the diagnostic report up as well, just thought i would.
Can anybody help me ?
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product ID: 76487-OEM-2211906-00817
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.med
ID: 4e458efa-12ed-44ea-8478-ec6c6661dfa8
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_B4D0AA8B-817-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>4e458efa-12ed-44ea-8478-ec6c6661dfa8</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-X2QW3</PKey><PID>76487-OEM-2211906-00817</PID><PIDType>2</PIDType><SID>S-1-5-21-3611415129-628610406-978005791</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A100</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>2.10 </Version><SMBIOSVersion major="2" minor="31"/><Date>20061023000000.000000+000</Date><SLPBIOS>TOSHIBA,TOSHIBA</SLPBIOS></BIOS><HWID>48853C07018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>TOSHIBA</name><model>MSAT010AIV03</model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57004</Pid><PidType>14</PidType></Product><Product GUID="{91A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>104</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults>
