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locked out of microsoft office home and student 2007 as my product key is not recognized RRS feed

  • Question

  • i recently bought a laptop package and as a student was thrilled to see it came with microsoft office home and student 2007.my laptop runs windows 7 amd is not even 6 months old.after initially installing office and using my product key i was rather stumped to see that when it came to online validation the very same product key is not valid and also that after a while ( 3-4 months) i cannot even type in microsft word as i am locked out i noticed this after the microsoft office live add on.im not sure why this is happening and any help would be much appreciated as i very much need 2 use this program for studies

     

    Tuesday, June 22, 2010 2:05 AM

Answers

  • Hello cory liddle,

    Please visit the Office section of this forum here:  http://social.microsoft.com/Forums/en-US/genuineoffice/threads

    In the Office forum, read the sticky post about running the mgadiagnostic utility and posting a report in a new thread.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 22, 2010 2:15 AM