OCS Monitoring Database

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  Hi

  I am trying to get some reports out of the OCS databases. I am doing ok but am stuck on a few points.

  How does the database track a call that is not answered?

  is there any records of the emails sent by OCS when a call is made?

   

  any help would be greatly apprecuiated

   

  thanks in advance

  Friday, August 27, 2010 7:55 AM