I hope I'm in the right place because I am desperate and far from knowledgable regarding computers. We are using Windows XP98 and until recently, Internet Explorer (IE) was our browser. I received a notification from MS to upgrade to IE8 (better speed, security) so I thought what the heck and downloaded it. After that, our old system (the computer is an Emachine probably 7 years old) didn't work the same and I didn't like it. So, I went to add/remove but all that was there was IE7 (what we already had) and I didn't want to remove it, so (stupidly) I did a one day restore and perhaps it got rid of the IE* but we haven't been able to use IE7 either, ever since. When I try to open it from start, it acts like it wants to open but it's a blank page with a vague address bar and nothing else (no tool bars, tabs, nothing) and it stays up about a second and clicks off. Everything in my control panel works fine except "Internet Options" and when I click on it, it also clicks right off and won't open. Also, our internet security (Trend Micro-cillin) works fine all except for updates and when I click on it, it acts like it is going to run but then also clicks off.
I am very bad on technical terms and really need clear step by step instructions but I do know I really messed up and need your help. I tried reinstalling IE7 (from a download I found on the net) but no change. I've made sure it (IE) was the default browser and through information from the net I tried typing command promps "regedit" and also "netsh winsock reset" but nothing has worked and I'm just afraid of making the situation worse. I was able to get on line with an old version of Netscape6 and have since downloaded "Mozilla/Firefox) so I have a browser and can obviously get on the net but I prefer Internet Explorer and also have to be able to update our anti virus program but for some reason, am unable to with the system as it is.
Please Help & thank you so much.
Danny
Moved byJason A. GarzaTuesday, March 31, 2009 9:07 PMPost not related to My.live.com
Thank you for your post! Unfortunately there is not a current forum to post the question you are asking so I would recommend that you post you question to one of the Discussions in microsoft.public.internetexplorer.general located here:
