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Windows Validation Errors!

Question
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Ok i have had my computer for about 10 months now, it came pre-installed with windows vista home basic!
recently i have had errors coming up that it may be a victim of counterfeit software.
i have been locked out of control panel, system setting, updates
i have tryed to do what all the forums have said nothing has worked so far.
i have even tryed to call microsoft, and pritty much all they say is they cant do anything about it
can someone please help
ash
Tuesday, January 29, 2008 4:06 PM
Answers
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The error code 0x80070426 (shown in the Diagnostic Report) tells me that the Software Licensing Service has stopped (no indication as to why). Vista uses this service to check itself to confirm that it is Genuine, so when it's not running, Vista throws errors.
To get the service restarted, please try the below steps.
If you have acces to the Start button:
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
If you do not have access to the Start button:
1) Click the option Access computer with reduced functionality
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
If this does not resolve your issue or if you receive any errors when running the above command, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance in starting that service. (make sure you tell them you have already tried the net start slsvc steps, so they won't just give you the same steps as I have given).
Thank you,
Darin Smith
WGA Forum Manager
Tuesday, January 29, 2008 8:31 PM -
Darin Smith MS wrote: If this does not resolve your issue or if you receive any errors when running the above command, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance in starting that service. (make sure you tell them you have already tried the net start slsvc steps, so they won't just give you the same steps as I have given).
Thank you,
Darin Smith
WGA Forum Manager
Tuesday, January 29, 2008 9:13 PM
All replies
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There is a Support Doc: "You may be prompted to activate Windows Vista on a computer on which Windows Vista was already activated by a Volume License or OEM installation" at http://support.microsoft.com/default.aspx?scid=kb;EN-US;931573 That I believe may specific to your issue. Please follow the resolution portion of the doc.
If that does not resolve your issue, please follow the steps below. If the first set of steps does not resolve, move on to the next set of steps.
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Step set #1
(If you access to the start button)
1) Click the Start button
2) Type cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot 2 times
(If you Do Not access to the start button)
1) Click the option Access computer with reduced functionality
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
6) Hit the Enter key
7) Reboot 2 times
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Step set #2
(If you access to the start button)
1) Click the Start button
2) Type: slui.exe 3 and hit the Enter key
3) Type in the Product key from the sticker on your computer
4) Click the Next button.
5) You will be asked if want to Activate, click ok
6) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)
7) Click the Start button
8) Type: slui.exe 4 and hit the Enter key
9) Select your location in the drop down menu and click the Next button
10) The next screen provides the number to call to Activate by Phone
NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.
Once completed, you may need to reboot twice.
(If you Do Not access to the start button)
1) Click the option 'Run with reduced functionality'
2) A internet Browser should come up, type: %windir%\system32\cmd.exe in the browser address bar
3) A window with a black background will come up
4) Type: slui.exe 3 and hit the Enter key
5) Type in the Product key from the sticker on your computer
6) Click the Next button.
7) You will be asked if want to Activate, click ok
8) It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 9)
9) Return to the window with the black background
10) Type: slui.exe 4 and hit the Enter key
11) Select your location in the drop down menu and click the Next button
12) The next screen provides the number to call to Activate by Phone
NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Atomated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.
Once completed, you may need to reboot twice.
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Step set #3
1) Open Internet Browser
2) Type %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select Run as Administrator
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Reboot Twice
12) You may be required to Re-Activate. Use the Activate by Phone method outlined below
Activate by Phone steps:
a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.NOTE: when you call that number, you will first hear an Automated Voice that will try to Activate Vista for you. If the Automated Voice gives you an option to talk to a Live Activation Rep, select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case, only thru the Live Activation Rep will your Activation be successful.
Tuesday, January 29, 2008 6:05 PMModerator -
If the steps that Carey has provided do not resolve your issue, please download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.
Thank you,
Darin Smith
WGA Forum Manager
Tuesday, January 29, 2008 7:41 PM -
here is the report you asked for.
i have tryed the advice that the other user posted and that comes up with errors aswell
cheers
ash
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x80070426
Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-8YW8W-FC7QT-M83BY
Windows Product Key Hash: QVzk1RzZkNGIG78FP9hEXm9f2Lg=
Windows Product ID: 89572-OEM-7332904-71025
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010300.0.0.002
CSVLK Server: N/A
CSVLK PID: N/A
ID: {159503DA-7D1D-4D54-876D-30F209F24CFB}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071009-1548
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-337-8009_E2AD56EA-338-2f0d_16E0B333-80-80004005_B4D0AA8B-911-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Prompt
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{159503DA-7D1D-4D54-876D-30F209F24CFB}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-M83BY</PKey><PID>89572-OEM-7332904-71025</PID><PIDType>3</PIDType><SID>S-1-5-21-2387554899-2087902714-3586672878</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060609000000.000000+000</Date></BIOS><HWID>6D333507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BAA8066A759ADD6</Val><Hash>l5o1ym9lFVCjq7QwuXLfJSacQjo=</Hash><Pid>70145-747-0702122-57593</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Tuesday, January 29, 2008 8:22 PM -
The error code 0x80070426 (shown in the Diagnostic Report) tells me that the Software Licensing Service has stopped (no indication as to why). Vista uses this service to check itself to confirm that it is Genuine, so when it's not running, Vista throws errors.
To get the service restarted, please try the below steps.
If you have acces to the Start button:
1) Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
If you do not have access to the Start button:
1) Click the option Access computer with reduced functionality
2) A Browser will open, type: %windir%\system32 into the address field
3) Find the file cmd.exe
4) Right Click on the cmd.exe and select Run as Administrator
5) Type: net start slsvc
If this does not resolve your issue or if you receive any errors when running the above command, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance in starting that service. (make sure you tell them you have already tried the net start slsvc steps, so they won't just give you the same steps as I have given).
Thank you,
Darin Smith
WGA Forum Manager
Tuesday, January 29, 2008 8:31 PM -
ok i have done that but that has errors too
this is what it says......
C:\Windows\system32>net start slsvc
The Software Licensing service is starting.
The Software Licensing service could not be started.A system error has occurred.
System error 34 has occurred.
The wrong diskette is in the drive.
Insert *** (Volume Serial Number: ***) into drive ***.
C:\Windows\system32>Tuesday, January 29, 2008 8:54 PM -
Darin Smith MS wrote: If this does not resolve your issue or if you receive any errors when running the above command, please create a (no cost) support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional assistance in starting that service. (make sure you tell them you have already tried the net start slsvc steps, so they won't just give you the same steps as I have given).
Thank you,
Darin Smith
WGA Forum Manager
Tuesday, January 29, 2008 9:13 PM