Apparent Hardware Change RRS feed

  • Question

  • Upon loggin onto my computer today, I received the message


    Since Windows was first activated on this computer, the hardware has changed significantly. Due to these changes, Windows must be reactivated within 3 days.


    When I tried to activate, it said I've done it too many times already (once is too much apparently). From what I can gather, I now have to phone to get a new key.


    I was just wondering why this happened at all. My hardware has not changed since first activating. The only thing I can think of that might have any effect is having run Windows update. One of the updates was for 'Silicon Image - Other Hardware - ATI 437A Serial ATA controller'. This is not new hardware, it was already there. Basically my question is a) Is this the cause? (doesn't seem significant to me); b) if so, why does a Windows update, essentialy 'break' Windows?


    My WGADiag thing if it helps at all;

    Diagnostic Report (1.7.0039.0):
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-Y44HV-JMBRP-X9FP6
    Windows Product Key Hash: FthMP7ND38QdQv0Ggzgsppxjmrc=
    Windows Product ID: 76477-OEM-2175402-02134
    Windows Product ID Type: 3
    CSVLK Server: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {EDA788F1-3AD0-418C-95CC-BF4127E4ECCE}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EDA788F1-3AD0-418C-95CC-BF4127E4ECCE}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-X9FP6</PKey><PID>76477-OEM-2175402-02134</PID><PIDType>3</PIDType><SID>S-1-5-21-1202660629-746137067-839522115</SID><SYSTEM><Manufacturer>RS480_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050930000000.000000+000</Date></BIOS><HWID>7885334F0184C878</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 



    Other Information:

    - XP Home

    - OEM Software



    Thanks in advance for any answers given Big Smile



    Tuesday, July 3, 2007 9:39 AM


  • Mathiaus,


    This could have been a possibility. Maybe there were several changes when windows updated. Please reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851 . The customer support staff should be able to help you.  Explain what happened. Hope your weekend is great :-)



    Stephen Holm, MS

    WGA Forum Support

    Tuesday, July 3, 2007 10:53 PM