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Office 2007 Ultimate - activatated or not?? RRS feed

  • Question

  • Hi,

     

    In early 2008, I trialed Office 2007 Ultimate online and then a month or two later bought the product (came with DVD) but didn't install from DVD but used license from the product to activate my copy of Office 2007 before the trial period expired.  Everything seemed to activate just fine.

     

    Just yesterday I went to install MS Excel 2003 MSN Stock Quote Macro (http://www.microsoft.com/downloads/details.aspx?FamilyID=485FCCD8-9305-4535-B939-3BF0A740A9B1&displaylang=en) which then runs through "Genuine Office Validation" and it comes back and says "Microsoft Office Ultimate 2007:  Product Not Activated."  So I follow the online "Next Steps" (takes me here http://office.microsoft.com/en-us/help/HA012334341033.aspx) and it says go into MS Excel 2007 Office Button | Excel Options | Resources | Activate which I do and it says "This product has already been activated."

     

    So thank you very much...  I'm prevented from installing an Excel macro off MS site because it says my MS Office 2007 Ultimate is not activated (but it was).  And then when I follow its advice on how to activate it pops up dialog saying "already activated".  So now I'm stuck.

     

    I ran MGA diags (output below).

     

    Please advise.

     

    Thanks.

     

    -Andy

     

     

     

     

     

     

     

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {24AC221C-30BA-48AE-9B2D-6B710F9A6FDF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional 2007 - 100 Genuine
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-171-1_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{24AC221C-30BA-48AE-9B2D-6B710F9A6FDF}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3572562299-3269691806-3719751188</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20071210000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>B9273A07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Latitude D630</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>FBF316863BA70E</Val><Hash>Tm5du0C/LVIcH1mHbiSMn4ubMSw=</Hash><Pid>81605-903-6915482-65560</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>FBF316863BA70E</Val><Hash>Tm5du0C/LVIcH1mHbiSMn4ubMSw=</Hash><Pid>81608-903-6915482-65276</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/><App Id="BA" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

     

    Monday, July 7, 2008 11:54 PM

Answers