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upgraded from win2k to xp, now getting validation error RRS feed

  • Question

  • I have upgraded from win2k to xp less than 1 year ago, and now I am getting the validation error. I have the actual xp prof. sticker on my pc with the oem product key. I don't understand why it won't validate. I have ran the wga tool, and here is the info. Any information would be very helpful.

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Blocked PID
    Windows Product Key: *****-*****-3RBXK-BJ64Q-BX476
    Windows Product Key Hash: gm1OG8fZR5R6itRjnZr/PidG0OU=
    Windows Product ID: 76487-OEM-2252584-06438
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: C3K5T65
    ID: 00146198-fe28-4f4e-a885-c2dee56e8022
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics: B4D0AA8B-528-645

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>00146198-fe28-4f4e-a885-c2dee56e8022</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-BX476</PKey><PID>76487-OEM-2252584-06438</PID><PIDType>3</PIDType><SID>S-1-5-21-1085031214-57989841-839522115</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX260               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20020924000000.000000+000</Date></BIOS><HWID>2FF8374F01842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>547DEB389F69DF3</Val><Hash>GGFrdL8yt9glsv6UjdbX5ISZIGc=</Hash><Pid>70141-761-5376635-56764</Pid></Product></Products></Office></Software></GenuineResults> 

    Thursday, June 29, 2006 5:01 PM

Answers

  • Paisley49,

    Thanks for the reply. Just another quick question. Would you happen to know if your compter happened to get repaired?

    The reason I ask is mainly because, looking at the information above, it looks like this software is Original Equipment on a computer, meaning that it was supposed to come, pre-installed onto a PC, by a system builder (IE Dell, Gateway, IBM, etc). Does your CD Key that was attached to the CD Case Match with the product-key above?

    Thanks,

    Derrick

    Thursday, July 6, 2006 6:02 PM

All replies

  • Paisley49,

    I wanted to ask about your copy of XP, did you purchase this from a store? Get it from work?

    Please let me know,

    Thanks,

    -Derrick

    Thursday, June 29, 2006 5:27 PM
  • I purchased the software from a store.
    Friday, June 30, 2006 3:29 PM
  • Paisley49,

    Thanks for the reply. Just another quick question. Would you happen to know if your compter happened to get repaired?

    The reason I ask is mainly because, looking at the information above, it looks like this software is Original Equipment on a computer, meaning that it was supposed to come, pre-installed onto a PC, by a system builder (IE Dell, Gateway, IBM, etc). Does your CD Key that was attached to the CD Case Match with the product-key above?

    Thanks,

    Derrick

    Thursday, July 6, 2006 6:02 PM
  • The computer came from Dell originally with windows 2000 professional installed, we purchased an upgrade to xp professional locally from a store, and installed it onto the pc.

    If anything has changed on the computer hardware wise, it would be memory and maybe a video card.

    When i installed the xp software from the retailer, i pulled the product id sticker off of the xp package and put it onto the pc. I am almost to the point of just going out and buying another copy of xp, and get this thing resolved.

    Monday, July 10, 2006 3:16 PM
  • Paisley49,

    Please do not spend any more money just yet.

    Generally, when the diagnostic tool shows that an XP installation has a blocked PID, this means that somewhere along the line there has been a report that the materials you purchased were lost or stolen.

    Please see a very similar situation by poster "NoWhereMan" in this thread:  http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=521872&SiteID=25

    Monday, July 10, 2006 3:35 PM
  • Thanks for the info.
    Friday, July 14, 2006 3:11 PM