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    Ok I upgraded my laptops ram from 512mb to 1300 mb and after turning it on after installing it it says its not genuine and i know it is genuine. It is any OEM licence. I did not buy it I bought the pc with it. I bought it from a reseller. What should I do? Do I need to reinstall to operating system? Or is there some thing I need to change?

    Here is the error code:

     Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Blocked VLK

    Validation Code: 3

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J

    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=

    Windows Product ID: 55274-640-8365391-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {0AE6721F-538E-430D-8EFC-7D0EB686809D}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    Windows XP Notifications Data-->

    Cached Result: 3

    File Exists: Yes

    Version: 1.9.40.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512], Hr = 0x800b0100

    File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0AE6721F-538E-430D-8EFC-7D0EB686809D}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23143</PID><PIDType>1</PIDType><SID>S-1-5-21-329068152-1123561945-1417001333</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D610                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20050811000000.000000+000</Date></BIOS><HWID>34E03107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>xpize</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65740</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

     

    Licensing Data-->

    N/A

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 17BDA:Dell Inc|17BDA:Microsoft Corporation

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

    OEM Activation 2.0 Data-->

    N/A

     

    Thursday, June 24, 2010 6:21 AM

Answers

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    Hello thatguy3232,

    Unfortunately, both Windows and Office are showing as nongenuine.

    Here is the Windows section of the report:

    Windows Validation Data-->

    Validation Status: Blocked VLK

    Validation Code: 3

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J

    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=

    Windows Product ID: 55274-640-8365391-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {0AE6721F-538E-430D-8EFC-7D0EB686809D}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A

    If you search this forum or the internet for the part of the product key shown, 3R89F-D2KXW-VPK3J,  you'll see that this is a widely pirated and now blocked Volume Licensing Key.

     

    Here is the Office section of the report:

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1

     

    Likewise with Office, your Dell Latitude D610 laptop has a nongenuine Volume Licensing installation of Office Enterprise 2007 with a now-Blocked Volume Licensing Product Key.  Keys are blocked by Microsoft if the owning organization reports them as lost, stolen, or compromised to the internet.  Microsoft will also block keys when the key's associated Volume Licensing Agreement expires.

    The Bad News is that if you are like most people in this situation, you did not receive a Certificate of Authenticity (CoA) for Office nor any legitimate installation discs or product keys, so the only way to Get Genuine vis-a-vis Office is to purchase it.  If you click on the Learn More Online or Resolve Now links you should see links to pages that will sell you Office direct from Microsoft.  Or you can purchase a genuine copy of Office at a trusted local retailer or from a trusted major online retailer.

    The Good News is that if your Dell laptop has a Certificate of Authenticity (CoA) for Windows affixed to it (should be on the bottom), then your laptop is still licensed to run the version and edition of Windows listed on the CoA.  You can follow this link to order Operating System Reinstallation discs from Dell for a small fee:  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1

    If the CoA says that Windows XP Pro came installed on this laptop, you can try to "genuine-ize" the installed Windows XP Pro by updating the product key to the one on the CoA.  Here's how:  http://go.microsoft.com/fwlink/?linkid=45668

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 24, 2010 1:05 PM

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    "thatguy3232" wrote in message news:2c10d150-0a33-4d0d-bdad-357f08308a67...

    Ok I upgraded my laptops ram from 512mb to 1300 mb and after turning it on after installing it it says its not genuine and i know it is genuine. It is any OEM licence. I did not buy it I bought the pc with it. I bought it from a reseller. What should I do? Do I need to reinstall to operating system? Or is there some thing I need to change?

    Here is the error code:

     Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Blocked VLK

    Validation Code: 3

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J

    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=

    Windows Product ID: 55274-640-8365391-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

     

    It's not an OEM License - it's a Volume License, which is by definition Retail.  Your License Key is blocked by MS at the request of the License holder because it's been allowed outside the organisation to which it is licensed.
    The person who sold you this is a fraud, and a pirate - try and get your money back off them, and get legal, by following the links from the Notification popup.
     

    --
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 24, 2010 7:57 AM
    Moderator
  • Question
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    Hello thatguy3232,

    Unfortunately, both Windows and Office are showing as nongenuine.

    Here is the Windows section of the report:

    Windows Validation Data-->

    Validation Status: Blocked VLK

    Validation Code: 3

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J

    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=

    Windows Product ID: 55274-640-8365391-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {0AE6721F-538E-430D-8EFC-7D0EB686809D}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A

    If you search this forum or the internet for the part of the product key shown, 3R89F-D2KXW-VPK3J,  you'll see that this is a widely pirated and now blocked Volume Licensing Key.

     

    Here is the Office section of the report:

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1

     

    Likewise with Office, your Dell Latitude D610 laptop has a nongenuine Volume Licensing installation of Office Enterprise 2007 with a now-Blocked Volume Licensing Product Key.  Keys are blocked by Microsoft if the owning organization reports them as lost, stolen, or compromised to the internet.  Microsoft will also block keys when the key's associated Volume Licensing Agreement expires.

    The Bad News is that if you are like most people in this situation, you did not receive a Certificate of Authenticity (CoA) for Office nor any legitimate installation discs or product keys, so the only way to Get Genuine vis-a-vis Office is to purchase it.  If you click on the Learn More Online or Resolve Now links you should see links to pages that will sell you Office direct from Microsoft.  Or you can purchase a genuine copy of Office at a trusted local retailer or from a trusted major online retailer.

    The Good News is that if your Dell laptop has a Certificate of Authenticity (CoA) for Windows affixed to it (should be on the bottom), then your laptop is still licensed to run the version and edition of Windows listed on the CoA.  You can follow this link to order Operating System Reinstallation discs from Dell for a small fee:  http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1

    If the CoA says that Windows XP Pro came installed on this laptop, you can try to "genuine-ize" the installed Windows XP Pro by updating the product key to the one on the CoA.  Here's how:  http://go.microsoft.com/fwlink/?linkid=45668

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 24, 2010 1:05 PM
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    All right thanx to all how helped I guess i'll just go buy a Windows Vista Licence or something.
    Thursday, June 24, 2010 5:10 PM
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    Hello thatguy3232,

    Is there a Certificate of Authenticity for Windows on the bottom of the laptop?  If so, is it for XP Home or XP Pro?  Don't post the product key.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, June 24, 2010 5:44 PM