my subscription RRS feed

  • Question

  • My free 90 day trial has expired so i paid the $49.99 to have my subscription renewed. I redownloaded the software on the internet but when i did that, it said that i still have yet to subscribe! This does not make any sense to me, i have the payment conformation, i just need to know how to get it to work.
    Tuesday, December 23, 2008 11:36 AM


  • Hello nmshanholtz, after installing you have to activate One Care.  To activate open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase One Care. Your subscription status will be recognized and One Care will activate. 

    Tuesday, December 23, 2008 12:52 PM