Hi,
We are experiencing a problem with our newly refreshed UAT and DEV orgs.
First a little background. Our aim was to refresh the existing UAT and DEV orgs (which are on the same machine) with the current PROD configuration. I performed a backup
of the PROD DB, deleted the PROD/DEV orgs and DBs then restored two DBs from the PROD backup. I then created two new CRM orgs from the new DBs.
We have a heavily customised custom entity that on save throws the following error:
<<SORRY - I CANNOT POST SCREENSHOTS>
"
Unexpected Error
An error occurred. Try this action again. If the problem continues, check the MS CRM Community for solutions or contact your...
"
with the log text stating:
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]:
System.Runtime.InteropServices.COMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #385EDD4BDetail: <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance"
xmlns="http://schemas.microsoft.com/xrm/2011/Contracts"> <ErrorCode>-2147220970</ErrorCode> <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" /> <Message>System.Runtime.InteropServices.COMException:
Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #385EDD4B</Message> <Timestamp>2016-10-05T03:30:48.8566238Z</Timestamp> <InnerFault i:nil="true" /> <TraceText
i:nil="true" /> </OrganizationServiceFault>
I checked the registered plugins through the Plugin Registration Tool and found a step executing on create of the record. I disabled the step and the error stopped.
Upon inspecting the step i see that the "Run in User's Context" is set to a 'real' user. I attempted to change this to "Calling User" but upon clicking "Ok" I am presented with another error message, this time stating:
<<SORRY - I CANNOT POST SCREENSHOTS>
Registration Error
Error occurred while registering this step. Would you like to see the details of this error?
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]:
Server was unable to process request. Detail: <OrganizationServiceFault xmlns="http://schemas.microsoft.com/xrm/2011/Contracts" xmlns:i="http://www.w3.org/2001/XMLSchema-instance"> <ErrorCode>-2147023878</ErrorCode>
<ErrorDetails xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic" /> <Message>Server was unable to process request.</Message> <Timestamp>2016-10-05T03:35:02.3373494Z</Timestamp>
<InnerFault> <ErrorCode>-2147023878</ErrorCode> <ErrorDetails xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic" /> <Message>Server was unable
to process request.</Message> <Timestamp>2016-10-05T03:35:02.3373494Z</Timestamp> <InnerFault> <ErrorCode>-2147220970</ErrorCode> <ErrorDetails xmlns:a="http://schemas.datacontract.org/2004/07/System.Collections.Generic"
/> <Message>System.Runtime.InteropServices.COMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #386D7710</Message> <Timestamp>2016-10-05T03:35:02.3373494Z</Timestamp>
<InnerFault i:nil="true" /> <TraceText i:nil="true" /> </InnerFault> <TraceText i:nil="true" /> </InnerFault> <TraceText
i:nil="true" /> </OrganizationServiceFault> Server stack trace: at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) at System.ServiceModel.Channels.ServiceChannel.Call(String
action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at
System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.Xrm.Sdk.IOrganizationService.Update(Entity entity) at Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy.UpdateCore(Entity entity) at Microsoft.Crm.Tools.PluginRegistration.RegistrationHelper.UpdateStep(CrmOrganization
org, CrmPluginStep step, Nullable`1 origSecureConfigId, IList`1 updateImages) at Microsoft.Crm.Tools.PluginRegistration.StepRegistrationForm.btnRegister_Click(Object sender, EventArgs e)
I cannot work out what is causing this error. Other posts have suggested missing DLLs in both CRMWeb/bin/ and in the Plugin Registration Tool directory, but neither
of these fixed the issue. Any help would be greatly appreciated.
Thanks heaps
