Below is the snippet that I have written couple of years back to avoid duplicate values for TO and CC Recipients in CRM 2011. Additionally I am assigning values in BCC as well. Trim the unnecessary content.
// JavaScript source code
function emailonload() {
if (Xrm.Page.ui.getFormType() == 1 || Xrm.Page.ui.getFormType() == 2) {
var Regarding = Xrm.Page.getAttribute("regardingobjectid").getValue();
if (Regarding != null) {
var name = Regarding[0].name;
var uniqueid = Regarding[0].id;
var entType = Regarding[0].entityType;
//Required ODataQuery
var context = Xrm.Page.context;
var serverUrl = context.getClientUrl();
// var serverUrl = document.location.protocol + "//" + document.location.host + "/" + Xrm.Page.context.getOrgUniqueName();
var odataSelect = serverUrl + "/xrmservices/2011/OrganizationData.svc/IncidentSet?$select=new_QueueId,CustomerId,Title,TicketNumber&$filter=IncidentId eq guid'" + uniqueid
+ "'";
// alert(odataSelect);
$.ajax({
type: "GET",
contentType: "application/json; charset=utf-8",
datatype: "json",
url: odataSelect,
beforeSend: function (XMLHttpRequest) { XMLHttpRequest.setRequestHeader("Accept", "application/json"); },
success: function (data, textStatus, XmlHttpRequest) {
// Multiple Entities retrieval
ProcessReturnedEntities(data.d.results);
},
error: function (XmlHttpRequest, textStatus, errorThrown) { alert('OData Select Failed: ' + odataSelect); }
// error: function (XmlHttpRequest, textStatus, errorThrown) { errorHandler(XMLHttpRequest, textStatus, errorThrown); }
});
}
}
}
function ProcessReturnedEntities(ManyEntities) {
//Prepopulate To
var to = new Array();
var cc = new Array();
var _TO = new Array();
var _CC = new Array();
var username = Xrm.Page.getAttribute("from").getValue();
//alert(username[0].name);
to = Xrm.Page.getAttribute("to").getValue();
cc = Xrm.Page.getAttribute("cc").getValue();
//set only contacts
if (to != null)
for (var i = 0; i <= to.length - 1; i++) {
if (to[i].entityType == "contact")
_TO.push(to[i]);
}
Xrm.Page.getAttribute("to").setValue(_TO);
if (cc != null)
for (i = 0; i <= cc.length - 1; i++) {
if (cc[i].entityType == "contact")
_CC.push(cc[i]);
}
if (cc != null)
Xrm.Page.getAttribute("cc").setValue(_CC);
//Prepopulate From
Xrm.Page.getAttribute("from").setValue(null);
var Queue = new Array();
Queue[0] = new Object();
Queue[0].id = ManyEntities[0].new_QueueId.Id;
Queue[0].name = ManyEntities[0].new_QueueId.Name;
Queue[0].entityType = ManyEntities[0].new_QueueId.LogicalName;
if (Queue[0].id != null) {
Xrm.Page.getAttribute("from").setValue(Queue);
Xrm.Page.getAttribute("bcc").setValue(Queue);
}
Xrm.Page.ui.controls.get('bcc').setDisabled(true);
//Prepopulate Subject for New Email
//var Subject = ManyEntities[0].TicketNumber + ' ' + ManyEntities[0].Title;
var sub = Xrm.Page.getAttribute("subject").getValue();
if (sub.indexOf(ManyEntities[0].TicketNumber) == -1)
// Xrm.Page.getAttribute("subject").setValue(Subject);
{
sub = sub.replace(/RE: /g, "");
sub = sub.replace(/FW: /g, "");
if (to != null)
sub = 'RE: ' + ManyEntities[0].TicketNumber + ' ' + sub;
else
sub = 'FW: ' + ManyEntities[0].TicketNumber + ' ' + sub;
Xrm.Page.getAttribute("subject").setValue(sub);
}
if (Queue[0].name == null)
Queue[0].name = " ";
Xrm.Page.getAttribute("description").setValue("<br>" + "Thanks," + "<br>" + username[0].name + "<br>" + Queue[0].name + "<br>" +
Xrm.Page.getAttribute("description").getValue());
Xrm.Page.ui.controls.get('regardingobjectid').setDisabled(true);
}
Madhu M.
