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Can I manually convert Contact to Lead in Dynamics CRM 2011 RRS feed

  • Question

  • I have been reading posts and don't see a clear cut solution to the following issue.  In Outlook, I've been using the "track" feature to move contacts into MS Dynamics CRM 2011.   When doing so, CRM automatically creates a "Contact" vs. a "Lead".  Is there a way to manually (or automated) allow me to convert some of my "contacts" to "leads"?  

    Wednesday, November 20, 2013 7:34 PM

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