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subscription period changed when Live onecare re-installed RRS feed

  • Question

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    I recently had to re-install Live One CAre to solve a problem of not being able to update virus definitions. Before I did this I had a message when I opened LOC showing my subscription expires 10 August 2008 and now LOC says my subscription will renew in 9 days. Does this mean the subscription period has changed and if not why the change in message?
    Wednesday, January 23, 2008 5:29 AM

Answers

  • After you reinstalled OneCare did you activate once again with your subscription LiveID? Is you PC date and time correct. What is the status of your subscription when you sign in with your subscription LiveID at http://billing.microsoft.com?

    -steve

    Wednesday, January 23, 2008 1:07 PM
    Moderator