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Profile/Identity Association With Account Lost RRS feed

  • Question

  • I verified that the account I use to login to technet is the same email account whose inbox contains forum posting alerts for the profile I'm looking to sign-in with.  In other words, I'm using the proper account to login to Technet.  However, I upon trying to login today, I was prompted to create a profile, instead of being taken in to my normal profile.  What are my options, as far as regaining access to an identity/profile (with forum posts, points, etc.) given that I'm 99% confident I'm already using the proper account?  The account has not undergone any email changes, to my knowledge (unless the profile was compromised).
    Friday, January 24, 2014 4:58 PM

Answers