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can not validate my xp RRS feed

  • Question

  • Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
    Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
    Windows Product ID: 55277-OEM-2111907-00106
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {66FD0E18-1F0E-409A-8FE4-E0AD3F7DC0A4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_70AFE6BE-116-8007045a_63BB5E84-433-8007045a_E2AD56EA-234-8007045a_16E0B333-156-8007045a_70AFE6BE-116-8007045a_63BB5E84-433-8007045a_E2AD56EA-234-8007045a_16E0B333-89-8007045a_78155E4D-305-8007045a
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

     

    Tuesday, February 26, 2008 8:40 AM

Answers

  • Hello al burroughs,

     

    This is an issue with your XML services on the computer.  If you compare your Diagnostic Report to others on the forum, you will notice that yours is missing a bunch of text below the "Office Details" line. We commonly refer to this area as the XML blob. This may be caused by a missing Registry Key.

     

     

    Fix (Part 1):

    1) Click “Start” button, then “Run”

    2) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>
    (Note: This will register the msxml3.dll and the registry entry ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)

     If this does not work, the msxml3.dll may be missing or corrupt. Follow the below Fix (Part 2), in that case:

     Fix (Part 2):

    1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download page at:  http://www.microsoft.com/downloads/details.aspx?FamilyID=28494391-052b-42ff-9674-f752bdca9582&DisplayLang=en

    2) From the files available, download “msxml3.msi”

    3) Double click the file and follow the steps to install.

    4) Click “Start” button, then “Run...”

    5) In the Run window, Type: regsvr32 msxml3.dll  <Click OK>

     

    Please try to validate again, if you are not successful please include the URL you are attempting validation from, along with any error messages/codes and please rerun the MGA diagnostic tool and include the results with your reply.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Tuesday, February 26, 2008 11:03 PM