update fries ethernet RRS feed

  • Question

  • i have 2 pcs on my onecare circle and the one running vista has no problems.  however the one running xp sp3 loses network connectivity after automatic updates for software sharing.  i have to rollback my pc to fix the problem.  i cannot fix it by reworking my router, modem and reinstalling them.  i cannot fix it with updating drivers,  diagnoses says ethernet controller and subnet fail test after that update.  i don't know if i can set one care to skip that update only or if i have to set it to stop automatic updates all together.


    Monday, July 14, 2008 5:04 PM


  • I moved your post to the Tune-up folder, since it is Tune-up that monitors if you have all critical and important updates. In your case, with a specific update being offered, see the Windows Update Solution Center - http://support.microsoft.com/ph/6527 for your support options. Note that if the update that causes your PC to have problems is an optional update from WU, you do not need to install it.



    Monday, July 14, 2008 5:23 PM