Install code 80072F8F Content decoding has failed RRS feed

  • Question

  • hi,
    was running fine, then failed to start. Repaired, uninstalled, reinstalled then this code.
    Any ideas?
    Monday, December 8, 2008 8:21 AM


  • What was the problem when you failed to start? The code is one that looks like a Windows Update problem (you're not using WSUS right?) but I guess it could be a range of things.

    I'd try the following:

    1. Try removing the device from the live mesh desktop (i.e. via mesh.com -> click on the device -> options -> remove device from Live Mesh) and readding + installing
    2. Try running the installer as follows: "LiveMesh.exe /repair" (although I assume that's what you meant by repair)

    Barring the above, I would collect the installation logs and send them in for a bug to be opened by (from the front page):

    1.  Click Start
    2.  If you are using Vista, type Servicing* in the search bar. If you are using XP, click Search and then type Servicing*
    3.  In the search results you will see Servicing.log or Servicing(0000).log depending on where the installation failed. 

    To go directly to the file, the Servicing log is in INSTALLDIR\Setup\Servicing.log or %temp%\Live Mesh\Servicing[0000].log if Live Mesh was uninstalled/rolled back during a failed installation.

    Then send these to lmprev@microsoft.com.

    Good Luck!

    Monday, December 8, 2008 2:13 PM