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Error: 0xC004D401 Help!!! RRS feed

  • Question

  • I just got this error message a few days.  "Error: 0xC004D401" Says "An unauthorized change was made to Windows....The security processor reported a system file mismatch error."

    I believe this may be the result of installing an anti-virus program. I am in need of some help in  basic terms as I am not completely computer savvy.

    Any help would be appreciated, thanks very much!!
    Friday, August 1, 2008 8:25 AM

Answers

  • Jarry_99,

    Once you have created your Own thread, download and run the Genuine Diagnostics tool found at this link http://go.microsoft.com/fwlink/?linkid=52012

      Run the Tool, click "Continue" then click the "Copy" button. Return to your new Thread and Paste the report into the thread along with a detailed description of the issue you are experiencing.

    Which Antivirus program did install?  Was there anything about this problem on their support pages?

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 1, 2008 5:28 PM

All replies

  • Jarry_99,

    Once you have created your Own thread, download and run the Genuine Diagnostics tool found at this link http://go.microsoft.com/fwlink/?linkid=52012

      Run the Tool, click "Continue" then click the "Copy" button. Return to your new Thread and Paste the report into the thread along with a detailed description of the issue you are experiencing.

    Which Antivirus program did install?  Was there anything about this problem on their support pages?

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 1, 2008 5:28 PM
  • 10 days, no responce.


    Closing thread as Answered
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Monday, August 11, 2008 11:30 PM