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Geographically blocked PID on Genuine Product Key

Question
-
Hello,
I'm trying to update a special Windows XP Professional license we bought from a small US vendor (ADLINK) for a special cPCI blade PC that we sold to an Italian customers.
I got this report from the MGADiag tool when I've tried to update the operating system:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Geographically blocked PID
Validation Code: 13
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23510
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {9F320BF8-02E5-45D1-9FA3-FD67FE0DEFA6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 13
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9F320BF8-02E5-45D1-9FA3-FD67FE0DEFA6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23510</PID><PIDType>1</PIDType><SID>S-1-5-21-1715567821-884357618-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20090309000000.000000+000</Date></BIOS><HWID>61EE3C8F0184E07F</HWID><UserLCID>0410</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A-----
On the CoA I read this Product Key: xxxx-xxxx-MVRV8-HKYKY-BBWYM, but changing to these one the MGADiag tool is telling that this key is invalid.
Because we bought this special PC through a distributor and it has to run in Italy, how we could solve this issue, assuming that we received a legal copy of Windows XP Profesional [OEM Software] ?
Thanks a lot for your help.
Enx
- Edited by Darin Smith MS Tuesday, July 20, 2010 6:51 PM removed part of Product Key
Tuesday, July 20, 2010 1:11 PM
Answers
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Hello Enx,
The computer currently has a nongenuine installation of XP Pro on it. The reason it is nongenuine is because it is a Volume Licensing installation of XP Pro that was done with a widely pirated and now blocked Volume Licensing product key.
I am assuming that you have already tried to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to try to change the installed nongenuine product key to the product key that I am asssuming is on the Certificate of Authenticity (CoA) that is affixed to the computer itself, which ends in BBWYM. When you tried this, you were told by the Updater Utility that this product key ending in BBWYM is Invalid.
Unfortunately, based on these facts, it looks like a counterfeit copy of Windows was installed on this computer, because (1) the installation of XP now on the computer is a widely pirated installation and (2) the product key on the OEM COA is Invalid, meaning it was never issued by Microsoft, and this combination of facts only happens on counterfeit software.
If you received genuine looking counterfeit materials with the computer, you can submit the materials to Microsoft for evaluation and possible complimentary replacement. Please see the FAQ here: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EFIAC
If you would like to participate in the Genuine Windows Offer, please click on the "Learn More Online" or "Resolve Now" links that the WGA Notifier is displaying, or go to www.microsoft.com/genuine and click on the Validate Windows link. When the installation of XP fails validation, follow the prompts on the screen to apply for the Complimentary Offer.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by Carey FrischMVP, Editor Wednesday, July 21, 2010 5:20 PM
- Edited by Dan at IT Associates Thursday, July 22, 2010 2:06 PM typos and added abbreviation
Wednesday, July 21, 2010 11:40 AM
All replies
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"Enx" wrote in message news:2c957a68-3a26-485b-8b3b-bfc7ee6217ee...
Hello,
I'm trying to update a special Windows XP Professional license we bought from a small US vendor (ADLINK) for a special cPCI blade PC that we sold to an Italian customers.
I got this report from the MGADiag tool when I've tried to update the operating system:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Geographically blocked PID
Validation Code: 13
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23510
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
-----On the CoA I read this Product Key: xxxxx-xxxxx-MVRV8-HKYKY-BBWYM, but changing to these one the MGADiag tool is telling that this key is invalid.
Because we bought this special PC through a distributor and it has to run in Italy, how we could solve this issue, assuming that we received a legal copy of Windows XP Profesional [OEM Software] ?
Thanks a lot for your help.
Enx
Please edit out your COA product key - or at least the first 10 characters - or it will certainly get blocked!What OS is the COA Product key for? - it's almost certainly for an OEM version, while the version you have installed is a Volume (and hence Retail) version.The GeoBlock is used by smaller enterprises, who for various reasons want to ensure that their machines can still work - but have no need for them to work outside a particular geographical area. This may be the case with your Keys, or it could be that the Keys were leaked to the internet by an employee, and the company decided to go for the GeoBlock, rather than the expense of re-keying all their machines - in this case, the latter looks more likely, as the key was published on the Internet in Sept 2008, as being generated from a KeyGen program.Either way, Volume Keys are not transferable, and you will need to reinstall using valid keys, and the appropriate media.--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothTuesday, July 20, 2010 3:00 PMModerator -
Hello Noel,
thanks for your reply. I didn't wrote the entire key because the blog rule I read (!).
The correct COA Product Key is: xxxx-xxxx-MVRV8-HKYKY-BBWYM
and believe me, it looks like a real original one. Moreover, is coming directly from the OEM manufacturer.
Anyway, because we have bougth the cPCI PC with the OEM license for Windows XP Professional, what you suggest to do for having it functioning in Italy (being the OS in US language)?
Thanks a lot,
Enx
- Edited by Darin Smith MS Tuesday, July 20, 2010 6:52 PM Please DO NOT post your Product key on a public forum
Tuesday, July 20, 2010 4:53 PM -
Hi Noel,
do you think that we could use an Italian OEM Windows XP Professional CD,
and activate it with this COA Product Key: xxxx-xxxx-MVRV8-HKYKY-BBWYM ?
Many Thanks,
Enx
- Edited by Darin Smith MS Tuesday, July 20, 2010 6:53 PM STOP Posting your Product Key on a Public Forum
Tuesday, July 20, 2010 5:00 PM -
STOP
DO NOT post your product Key on a Public Forum.
Do it again and I will not delete it like the last 3 times. I'll just let it stay there for anyone out on the internet to see and steal.
Darin MSTuesday, July 20, 2010 6:56 PM -
Hi Darin,
excuse me if I put the complete key here; as I wrote I read the instruction before, but I need a prompt answer because my customer is in a hurry, and most important, I haven't had any answer from the Microsoft support.
Could you gently tell me, if you are aware, what kind of Product Key I received with the brand new cPCI PC? I mean the one that ends with *-BBWYM.
Thanks for your help.
Enx
Wednesday, July 21, 2010 8:22 AM -
Hello Enx,
The computer currently has a nongenuine installation of XP Pro on it. The reason it is nongenuine is because it is a Volume Licensing installation of XP Pro that was done with a widely pirated and now blocked Volume Licensing product key.
I am assuming that you have already tried to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to try to change the installed nongenuine product key to the product key that I am asssuming is on the Certificate of Authenticity (CoA) that is affixed to the computer itself, which ends in BBWYM. When you tried this, you were told by the Updater Utility that this product key ending in BBWYM is Invalid.
Unfortunately, based on these facts, it looks like a counterfeit copy of Windows was installed on this computer, because (1) the installation of XP now on the computer is a widely pirated installation and (2) the product key on the OEM COA is Invalid, meaning it was never issued by Microsoft, and this combination of facts only happens on counterfeit software.
If you received genuine looking counterfeit materials with the computer, you can submit the materials to Microsoft for evaluation and possible complimentary replacement. Please see the FAQ here: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EFIAC
If you would like to participate in the Genuine Windows Offer, please click on the "Learn More Online" or "Resolve Now" links that the WGA Notifier is displaying, or go to www.microsoft.com/genuine and click on the Validate Windows link. When the installation of XP fails validation, follow the prompts on the screen to apply for the Complimentary Offer.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by Carey FrischMVP, Editor Wednesday, July 21, 2010 5:20 PM
- Edited by Dan at IT Associates Thursday, July 22, 2010 2:06 PM typos and added abbreviation
Wednesday, July 21, 2010 11:40 AM -
Hello Dan,
thank you very much for your very clear answer.
Let me say that I'm more than surprise about what happened. I'll inform our supplier about this issue and I'll try to solve it with him, before making an escalation. I'll report here the solution as soon as I'll get it.
Again, thanks a lot.
Enx
Wednesday, July 21, 2010 11:54 AM