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Geographically blocked PID on Genuine Product Key RRS feed

  • Question

  • Hello,

    I'm trying to update a special Windows XP Professional license we bought from a small US vendor (ADLINK) for a special cPCI blade PC that we sold to an Italian customers.

    I got this report from the MGADiag tool when I've tried to update the operating system:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23510
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {9F320BF8-02E5-45D1-9FA3-FD67FE0DEFA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9F320BF8-02E5-45D1-9FA3-FD67FE0DEFA6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23510</PID><PIDType>1</PIDType><SID>S-1-5-21-1715567821-884357618-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20090309000000.000000+000</Date></BIOS><HWID>61EE3C8F0184E07F</HWID><UserLCID>0410</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    -----

    On the CoA I read this Product Key: xxxx-xxxx-MVRV8-HKYKY-BBWYM, but changing to these one the MGADiag tool is telling that this key is invalid.

    Because we bought this special PC through a distributor and it has to run in Italy, how we could solve this issue, assuming that we received a legal copy of Windows XP Profesional [OEM Software] ?

    Thanks a lot for your help.

    Enx

    • Edited by Darin Smith MS Tuesday, July 20, 2010 6:51 PM removed part of Product Key
    Tuesday, July 20, 2010 1:11 PM

Answers

  • Hello Enx,

    The computer currently has a nongenuine installation of XP Pro on it.  The reason it is nongenuine is because it is a Volume Licensing installation of XP Pro that was done with a widely pirated and now blocked Volume Licensing product key.

    I am assuming that you have already tried to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668  to try to change the installed nongenuine product key to the product key that I am asssuming is on the Certificate of Authenticity (CoA) that is affixed to the computer itself, which ends in BBWYM.  When you tried this, you were told by the Updater Utility that this product key ending in BBWYM is Invalid.

    Unfortunately, based on these facts, it looks like a counterfeit copy of Windows was installed on this computer, because (1) the installation of XP now on the computer is a widely pirated installation and (2) the product key on the OEM COA is Invalid, meaning it was never issued by Microsoft, and this combination of facts only happens on counterfeit software.

    If you received genuine looking counterfeit materials with the computer, you can submit the materials to Microsoft for evaluation and possible complimentary replacement.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EFIAC

    If you would like to participate in the Genuine Windows Offer, please click on the "Learn More Online" or "Resolve Now" links that the WGA Notifier is displaying, or go to www.microsoft.com/genuine and click on the Validate Windows link.  When the installation of XP fails validation, follow the prompts on the screen to apply for the Complimentary Offer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 21, 2010 11:40 AM

All replies

  • Hello,

    I'm trying to update a special Windows XP Professional license we bought from a small US vendor (ADLINK) for a special cPCI blade PC that we sold to an Italian customers.

    I got this report from the MGADiag tool when I've tried to update the operating system:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23510
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    -----

    On the CoA I read this Product Key: xxxxx-xxxxx-MVRV8-HKYKY-BBWYM, but changing to these one the MGADiag tool is telling that this key is invalid.

    Because we bought this special PC through a distributor and it has to run in Italy, how we could solve this issue, assuming that we received a legal copy of Windows XP Profesional [OEM Software] ?

    Thanks a lot for your help.

    Enx


    Please edit out your COA product key - or at least the first 10 characters - or it will certainly get blocked!
    What OS is the COA Product key for? - it's almost certainly for an OEM version, while the version you have installed is a Volume (and hence Retail) version.
     
    The GeoBlock is used by smaller enterprises, who for various reasons want to ensure that their machines can still work - but have no need for them to work outside a particular geographical area. This may be the case with your Keys, or it could be that the Keys were leaked to the internet by an employee, and the company decided to go for the GeoBlock, rather than the expense of re-keying all their machines - in this case, the latter looks more likely, as the key was published on the Internet in Sept 2008, as being generated from a KeyGen program.
     
    Either way, Volume Keys are not transferable, and you will need to reinstall using valid keys, and the appropriate media.
     
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 20, 2010 3:00 PM
    Moderator
  • Hello Noel,

    thanks for your reply. I didn't wrote the entire key because the blog rule I read (!).

    The correct COA Product Key is: xxxx-xxxx-MVRV8-HKYKY-BBWYM

    and believe me, it looks like a real original one. Moreover, is coming directly from the OEM manufacturer.

    Anyway, because we have bougth the cPCI PC with the OEM license for Windows XP Professional, what you suggest to do for having it functioning in Italy (being the OS in US language)?

    Thanks a lot,

    Enx

    • Edited by Darin Smith MS Tuesday, July 20, 2010 6:52 PM Please DO NOT post your Product key on a public forum
    Tuesday, July 20, 2010 4:53 PM
  • Hi Noel,

    do you think that we could use an Italian OEM Windows XP Professional CD,

    and activate it with this COA Product Key: xxxx-xxxx-MVRV8-HKYKY-BBWYM ?

    Many Thanks,

    Enx

    • Edited by Darin Smith MS Tuesday, July 20, 2010 6:53 PM STOP Posting your Product Key on a Public Forum
    Tuesday, July 20, 2010 5:00 PM
  • STOP

    DO NOT post your product Key on a Public Forum.

    Do it again and I will not delete it like the last 3 times. I'll just let it stay there for anyone out on the internet to see and steal.


    Darin MS
    Tuesday, July 20, 2010 6:56 PM
  • Hi Darin,

    excuse me if I put the complete key here; as I wrote I read the instruction before, but I need a prompt answer because my customer is in a hurry, and most important, I haven't had any answer from the Microsoft support.

    Could you gently tell me, if you are aware, what kind of Product Key I received with the brand new cPCI PC? I mean the one that ends with *-BBWYM.

    Thanks for your help.

    Enx

    Wednesday, July 21, 2010 8:22 AM
  • Hello Enx,

    The computer currently has a nongenuine installation of XP Pro on it.  The reason it is nongenuine is because it is a Volume Licensing installation of XP Pro that was done with a widely pirated and now blocked Volume Licensing product key.

    I am assuming that you have already tried to use the Product Key Updater Utility http://go.microsoft.com/fwlink/?linkid=45668  to try to change the installed nongenuine product key to the product key that I am asssuming is on the Certificate of Authenticity (CoA) that is affixed to the computer itself, which ends in BBWYM.  When you tried this, you were told by the Updater Utility that this product key ending in BBWYM is Invalid.

    Unfortunately, based on these facts, it looks like a counterfeit copy of Windows was installed on this computer, because (1) the installation of XP now on the computer is a widely pirated installation and (2) the product key on the OEM COA is Invalid, meaning it was never issued by Microsoft, and this combination of facts only happens on counterfeit software.

    If you received genuine looking counterfeit materials with the computer, you can submit the materials to Microsoft for evaluation and possible complimentary replacement.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EFIAC

    If you would like to participate in the Genuine Windows Offer, please click on the "Learn More Online" or "Resolve Now" links that the WGA Notifier is displaying, or go to www.microsoft.com/genuine and click on the Validate Windows link.  When the installation of XP fails validation, follow the prompts on the screen to apply for the Complimentary Offer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 21, 2010 11:40 AM
  • Hello Dan,

    thank you very much for your very clear answer.

    Let me say that I'm more than surprise about what happened. I'll inform our supplier about this issue and I'll try to solve it with him, before making an escalation. I'll report here the solution as soon as I'll get it.

    Again, thanks a lot.

    Enx

    Wednesday, July 21, 2010 11:54 AM