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    I have windows live onecare and my computer got earased and I don't have my product key for my subscription what should I do?
    Thursday, May 14, 2009 11:41 PM

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    You don't need the product key to reinstall and activate One Care. Install the One Care trial - http://onecare.live.com/standard/en-us/install/install.htm then open One Care, select "Subscribe" and when asked for a Live Id enter the Live ID and password originally used to set up your account and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Friday, May 15, 2009 12:26 AM
    Moderator