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Re: KB892130 update cannot be installed RRS feed

  • Question

  • Report form MGA Diagnostic tool Windows Tab follows:

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-JHFKK-KHJTM-MBP48
    Windows Product Key Hash: tqpiNPccALx3ZZuJC+4oCqAG6bA=
    Windows Product ID: 76487-015-8789271-22710
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {00334167-E28E-4AB6-ADF9-565B48E91392}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00334167-E28E-4AB6-ADF9-565B48E91392}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MBP48</PKey><PID>76487-015-8789271-22710</PID><PIDType>5</PIDType><SID>S-1-5-21-790525478-1409082233-682003330</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20041001000000.000000+000</Date></BIOS><HWID>25F4386F0184166D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>13F947ED3985F66</Val><Hash>FqHwLnVWaOGjwXL7X2fy/6eQ2Gs=</Hash><Pid>54186-701-2474112-17698</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    When I ran update, express option,  no updates were successful and the following 19 failed:  I do not know where the lines immediately following this came from, but none of them apply in my case.  All that update history gives me is a very little of what was done when when I installed service pack 3.  TroubleShooter is no help.

     

    Failed Updates
    For help installing an update successfully, see the solution

    Problem: A problem on your computer is preventing updates from being downloaded or installed
    Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.
    Microsoft Windows XP
    Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
    Update for Windows XP (KB942763)
    Cumulative Security Update for ActiveX Killbits for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP with Windows Media Format Runtime 9.5 (KB923689)
    Cumulative Security Update for Internet Explorer 7 for Windows XP (KB950759)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951698)
    Windows Malicious Software Removal Tool - July 2008 (KB890830)
    Security Update for Windows XP (KB951748)
    Update for Windows XP (KB951978)
    Microsoft Office 2002/XP
    Security Update for Office XP (KB944423)
    Security Update for Microsoft Excel 2002 (KB946976)
    Security Update for Microsoft Office XP (KB947866)
    Security Update for Microsoft Outlook 2002 (KB946985)
    Security Update for Office Web Components 2000 for Microsoft Office XP (KB932031)
    Security Update for Microsoft Publisher 2002 (KB950129)
    Security Update for Microsoft Word 2002 (KB950243)
    Microsoft Silverlight
    Update for Microsoft Silverlight 1.0 (KB951213)

    Thursday, July 10, 2008 10:31 PM

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