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  • Question

  • I have a Sony notebook with a licence sticker for win xp pro on the base.

     

    I now get a message telling me my software is pirated. The sticker states licenced to Sony Corporation Windows XP Professional 1 - 2 CPU and is holographic - looks genuine, and has 25 digit licence code. 

    How do I validate this software, bearing in mind I have no CD's..... The code below is not the same as that on the sticker, but when I used the change tool, it says invalid code for this system

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-QJQ7X-BHVBT-QF9PC
    Windows Product Key Hash: Y80nd4kB7EbaUkrCBu0u2xp8d3I=
    Windows Product ID: 55274-644-0046846-23580
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: YCXGFC
    ID: 4aa00ec8-5bb1-4b24-a1df-2c49ea374db4
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.532.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 114
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>4aa00ec8-5bb1-4b24-a1df-2c49ea374db4</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-QF9PC</PKey><PID>55274-644-0046846-23580</PID><PIDType>1</PIDType><SID>S-1-5-21-484763869-1708537768-1343024091</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>PCG-FX905P(GB)</Model></SYSTEM><BIOS><Manufacturer>Sony Corporation</Manufacturer><Version>R0121K5    </Version><SMBIOSVersion major="2" minor="3"/><Date>20020813000000.000000+000</Date></BIOS><HWID>53BC3F07018400CA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57251</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Friday, June 2, 2006 6:22 PM

Answers

All replies

  • The copies of Windows and Office are both not genuine. Since you have a COA for your copy of XP Professional, I recommend checking this thread out (http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=420092&SiteID=25).

     

    Also, I would recommend heading to the retail point where you purchased your copy of Office to remedy the situation before any issues may occur.

     

    Thanks!

    -Phil Liu

    Friday, June 2, 2006 8:15 PM
  •  Phil Liu MSFT wrote:

    Also, I would recommend heading to the retail point where you purchased your copy of Office to remedy the situation before any issues may occur.

     Thanks!

    -Phil Liu

    LOL----if I were reading the tea leaves, I'd take your comment as an unconscious slip of the tongue that the future may not bode well for users of non-genuine Office installations!!!

    Saturday, June 3, 2006 4:03 PM
  • OK, I have visited that link, and followed the process, which "with errors". Restarted the notebook and entered the validation code, but keep getting the message this code is incorrect.

    I have checked, re-checked and checked again, and the code is correct as per the COA. The label is genuine, hologram, with anti-tamper edges etc. to prevent the label being peeled off. I can take a didital image of the coa if required.

     

    How do I resolve this issue??

    Saturday, June 3, 2006 6:56 PM
  • Jimbo,

    The keychanger/updater tool is not always successful in converting a counterfeit installation of XP into a legitimate installation.  The tool may or may not be able to overcome a large number of severely damaged, cracked, or missing files.

    You may wait to see if a MS rep monitoring this forum can help you further, or you may submit a request for free email support at this link:  http://support.microsoft.com/oas/default.aspx?Gprid=9860

    IMO, your only no-cost option is to back up you valuable personal files and execute the recovery process provided by Sony:  http://www.vaio-link.com/tutorials/recovery/recovery.asp?l=en&category=0&serie=PCG-FX&m=839

    And of course the Genuine Windows Offer is still available to you.

    Saturday, June 3, 2006 7:15 PM