Hi,
We are facing Problem with duplicate detections when we qualify leads.
Even when we populate the
contact name for the duplicate contact into the lookup (the popup
telling us there might be a duplicate) when we click continue CRM still
creates a duplciate contact record and links the newly created
opportunity to that duplicate contact record.
Enviornment : CRM 2013 RU1 applied 6.0.1.61
Using web client or outlook.