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Unable to Activate Windows 7 Professional 64 - Bit RRS feed

  • Question

  • I've had trouble for a while now and i have run out of reasons for this error to show up each time. I have dual booted my system, one OS is genuine and the other OS is the one i can't activate (Both are Windows 7 Professional 64-bit). I'm using the same Licence Key which is genuine but it still comes up with the error.

    Attempting to activate it gives me an error code - 0xC004E003

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: K:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: K:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: K:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: K:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: K:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{839B5715-C55C-4E37-96CB-5D34ADAB263E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-4076264698-3233465926-290131817</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 780                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A15</Version><SMBIOSVersion major="2" minor="5"/><Date>20130806000000.000000+000</Date></BIOS><HWID>06CA3407018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B10K   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-2057-7601.0000-1932015
    Installation ID: 006502799411738230354153562523468554453131743613142431
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Initial grace period
    Time remaining: 43140 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 12/07/2015 16:57:49

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAAABAAIAAQABAAAAAgABAAEA6GH4FfwyUBtABVjjqOMeD50LQihGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   B10K   
      FACP DELL   B10K   
      HPET DELL   B10K   
      BOOT DELL   B10K   
      MCFG DELL   B10K   
      SSDT DELL st_ex
      ASF! DELL   B10K   
      ____ DELL   B10K   
      SLIC DELL   B10K   




    • Edited by Jit43000 Sunday, July 12, 2015 6:44 PM
    Sunday, July 12, 2015 4:08 PM

Answers

  • You can ONLY use a Key on ONE installation at a time - or both installations are likely to be declared invalid, and the key blocked.

    The installed Product Key here is the DELL OEM_SLP Key - which is only valid on installations using the Recovery media supplied by Dell.

    You need to change the Key to a valid one and activate that.

    It looks to me as if this machine shipped with Windows 8 - and a possible downgrade to Win7 Pro.

    If that's the case, then you won't have a COA sticker for Windows 7 - and even if you did, you couldn't legally use it for the second OS anyhow, since it would be in use on the first..


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, July 13, 2015 6:00 AM
    Moderator

All replies

  • I think i'm not using the retail validation code which may be the reason why it's not working
    Sunday, July 12, 2015 7:19 PM
  • You can ONLY use a Key on ONE installation at a time - or both installations are likely to be declared invalid, and the key blocked.

    The installed Product Key here is the DELL OEM_SLP Key - which is only valid on installations using the Recovery media supplied by Dell.

    You need to change the Key to a valid one and activate that.

    It looks to me as if this machine shipped with Windows 8 - and a possible downgrade to Win7 Pro.

    If that's the case, then you won't have a COA sticker for Windows 7 - and even if you did, you couldn't legally use it for the second OS anyhow, since it would be in use on the first..


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, July 13, 2015 6:00 AM
    Moderator