Unable Search Global addresses RRS feed

  • Question

  • Everything seems work ok, but Communicator 2007 client unable to search for Global address list. Only local contacts appear from Outlook 2007.

    Client can successfully download address book, abserver –syncNow on server performed well.

    Company has single forest with 5 child domains, single standard edition of OCS 2007 installed in root domain.

    Thanks in advance for advise.


    Friday, February 8, 2008 9:56 AM

All replies


    can you download the address book file from server? Whenever you login to office comunicator a GALContacts.db should be downloaded to the following location.


    C:\Documents and Settings\ramo\Local Settings\Application Data\Microsoft\Communicator


    if you dont see the file here.. visit the following link to make sure you have the right configuration in place for Address Book Service





    youc an see the outlok information because you would have following settings in communicator


    tools => options => personal => Personal information manager => Microsoft office outlook


    Do write back in case of problem.




    Ram K Ojha
    MCSE 2003 - Messaging, MCTS- (LCS 2005 & OCS 2007)
    Friday, February 8, 2008 8:48 PM

    As I wrote, address book download mechanism and synchronization works fine. I double checked.

    For interest I opened GALContacts.db and found many domain user entries there.

    Actually its works even better I have experienced. I guess how it should work - I see only users enabled for communications and distribution groups. I would like this every time.

    On other OCS 2007 installation I made, when use address lookup I see all users even if they are not enabled for communications.

    Only difference I can see - other installation was on single domain (abc.net), but this is on single forest with empty root domain (abc.abc.net) and few child domains.

    I just want clear view about when users appear or not appear in office communicator address book lookup and the role of msRTCSIP-UserEnabled attribute in this context.

    Monday, February 11, 2008 3:02 PM