HELP... trying to update Live One Care virus protection and having problems RRS feed

  • Question

  • I have a friend who wants to update her Live One Care virus protection, but she has a problem.

    She doesn't remember her email password for her hotmail account AND she doesn't remember her Live One Care password.

    She is willing to start all over again and purchase Live One Care, but we can't figure out how to do that.

    Do we have to uninstall the software and then re-purchase it?

    Tuesday, October 28, 2008 9:49 PM