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  • Question

  • I received an email stating that I cancelled a free 6 month extension of One Care, which I did not.  What is up with this?
    Tuesday, November 17, 2009 2:07 PM

Answers

  • I don't know why you would get this email.
    Go to https://billing.microsoft.com and check the status of your subscription.
    If it is set to expire soon and you have a renew link, click it.
    No matter what the outcome, OneCare *is* at end of life, so you will eventually need to remove it and switch to an alternative. Microsoft (and I) recommend Microsoft Security Essentials as explained in the end of life post at the top of this forum.
    -steve
    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Tuesday, November 17, 2009 2:51 PM
    Moderator