Answered by:
Windows 7 Build 7601 This copy of Windows is not genuine

Question
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I purchased my computer over a year ago brand new with Windows 7 pre-loaded. It has just suddenly given me this message re: Windows 7 not being genuine. I can't see the product key under the laptop because the tag is now worn. Is there a way to fix without restoring to factory defaults? The diagnostic report follows:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0DBD6337-11CA-4F2B-8E01-CF10C5D59C61}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-
80041010_025D1FF3-230-1_025D1FF3-517-
80040154_025D1FF3-237-80040154_025D1FF3-238-
2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-
920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0;Win32)
Default Browser: C:\Program Files (x86)\InternetExplorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not markedas safe: Disabled
Allow scripting of Internet Explorer Webbrowsercontrol: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe forscripting: Allowed
File Scan Data-->
Other data-->
Office Details:<GenuineResults><MachineData><UGUID>{0DBD6337-
11CA-4F2B-8E01-CF10C5D59C61}
</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2
.00010300.1.0.003</OS><Architecture>x64</Architectu
re><PKey>*****-*****-*****-*****-
3Q6C9</PKey><PID>00359-OEM-8992687-
00010</PID><PIDType>2</PIDType><SID>S-1-5-21-
467229822-3504851981-
2987723275</SID><SYSTEM><Manufacturer>Hewlett-
Packard</Manufacturer><Model>HP Pavilion dvx
Notebook
PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-
Packard</Manufacturer><Version>F.13</Version><SMBIO
SVersion major="2"
minor="6"/><Date>20100125000000.000000+000</Date></
BIOS><HWID>5B943407018400F4</HWID><UserLCID>0409</U
serLCID><SystemLCID>0409</SystemLCID><TimeZone>East
ern Standard Time(GMT-05:00)
</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msp
pid></msppid><name></name><model></model></SBID><OE
M><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-
MPC</OEMTableID></OEM><GANotification/></MachineDat
a><Software><Office><Result>102</Result><Products><
Product GUID="{91120000-002F-0000-0000-
0000000FF1CE}"><LegitResult>100</LegitResult><Name>
Microsoft Office Home and Student
2007</Name><Ver>12</Ver><PidType>19</PidType></Prod
uct></Products><Applications><App Id="16"
Version="12" Result="100"/><App Id="18"
Version="12" Result="100"/><App Id="1B"
Version="12" Result="100"/><App Id="A1"
Version="12"
Result="100"/></Applications></Office></Software></
GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R)7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0212010
Installation ID:009965540043377095416363320850513660494501655904177
435
Processor Certificate URL:http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL:http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F059.
Remaining Windows rearm count: 2
Trusted time: 7/31/2011 4:34:02 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:30:2011 00:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current:MgAAAAEAAgABAAEAAAACAAAAAwABAAEAeqgc0iiMVPniJ6bcvoT
qRUo+sPZS2j5bKj8=
OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableIDValue
APIC HP 363F
FACP HP 363F
HPET HP 363F
BOOT HP 363F
MCFG HP 363F
SLIC HPQOEM SLIC-MPC
SSDT AMD PowerNow
Thanks very much in advance.Linda
Sunday, July 31, 2011 8:48 AM
Answers
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"Linda.Wallace61" wrote in message news:2d1654d5-f0f8-4d96-99b2-25f02bec9312...
I purchased my computer over a year ago brand new with Windows 7 pre-loaded. It has just suddenly given me this message re: Windows 7 not being genuine. I can't see the product key under the laptop because the tag is now worn. Is there a way to fix without restoring to factory defaults? The diagnostic report follows:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R)7, OEM_SLP channel
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F059.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Thanks very much in advance.Linda
I'm afraid that we know of no way to recover from an invalid SLIC table apart from changing the Key to the COA one, or reinstalling the operating system - and even the latter may not solve the problem if its root cause is the BIOS itself.First try updating the BIOS in this install - it may help.If that fails then you should back up your data to an external media, and then use the manufacturer's Recovery system to get back to an ex-factory state. hopefully that will solve the problem, and you can then reinstall your applications and recover your data.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, August 1, 2011 8:13 PM
Sunday, July 31, 2011 10:52 AMModerator