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Windows 7 Build 7601 This copy of Windows is not genuine RRS feed

  • Question

  • I purchased my computer over a year ago brand new with Windows 7 pre-loaded. It has just suddenly given me this message re: Windows 7 not being genuine.  I can't see the product key under the laptop because the tag is now worn. Is there a way to fix without restoring to factory defaults?  The diagnostic report follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG

    +RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {0DBD6337-11CA-4F2B-8E01-CF10C5D59C61}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100

    Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8

    -175-80070002_025D1FF3-364-80041010_025D1FF3-229-

    80041010_025D1FF3-230-1_025D1FF3-517-

    80040154_025D1FF3-237-80040154_025D1FF3-238-

    2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-

    920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0;

    Win32)
    Default Browser: C:\Program Files (x86)\Internet

    Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked

    as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser

    control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for

    scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details:

    <GenuineResults><MachineData><UGUID>{0DBD6337-

    11CA-4F2B-8E01-CF10C5D59C61}

    </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2

    .00010300.1.0.003</OS><Architecture>x64</Architectu

    re><PKey>*****-*****-*****-*****-

    3Q6C9</PKey><PID>00359-OEM-8992687-

    00010</PID><PIDType>2</PIDType><SID>S-1-5-21-

    467229822-3504851981-

    2987723275</SID><SYSTEM><Manufacturer>Hewlett-

    Packard</Manufacturer><Model>HP Pavilion dvx

    Notebook

    PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-

    Packard</Manufacturer><Version>F.13</Version><SMBIO

    SVersion major="2"

    minor="6"/><Date>20100125000000.000000+000</Date></

    BIOS><HWID>5B943407018400F4</HWID><UserLCID>0409</U

    serLCID><SystemLCID>0409</SystemLCID><TimeZone>East

    ern Standard Time(GMT-05:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msp

    pid></msppid><name></name><model></model></SBID><OE

    M><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-

    MPC</OEMTableID></OEM><GANotification/></MachineDat

    a><Software><Office><Result>102</Result><Products><

    Product GUID="{91120000-002F-0000-0000-

    0000000FF1CE}"><LegitResult>100</LegitResult><Name>

    Microsoft Office Home and Student

    2007</Name><Ver>12</Ver><PidType>19</PidType></Prod

    uct></Products><Applications><App Id="16"

    Version="12" Result="100"/><App Id="18"

    Version="12" Result="100"/><App Id="1B"

    Version="12" Result="100"/><App Id="A1"

    Version="12"

    Result="100"/></Applications></Office></Software></

    GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R)

    7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-

    d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-

    7600.0000-0212010
    Installation ID:

    009965540043377095416363320850513660494501655904177

    435
    Processor Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL:

    http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?

    LinkID=88341

    http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trusted time: 7/31/2011 4:34:02 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:30:2011 00:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current:

    MgAAAAEAAgABAAEAAAACAAAAAwABAAEAeqgc0iiMVPniJ6bcvoT

    qRUo+sPZS2j5bKj8=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID

    Value
      APIC   HP      363F   
      FACP   HP      363F   
      HPET   HP      363F   
      BOOT   HP      363F   
      MCFG   HP      363F   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow


    Thanks very much in advance.

    Linda

    Sunday, July 31, 2011 8:48 AM

Answers

  • "Linda.Wallace61" wrote in message news:2d1654d5-f0f8-4d96-99b2-25f02bec9312...

    I purchased my computer over a year ago brand new with Windows 7 pre-loaded. It has just suddenly given me this message re: Windows 7 not being genuine.  I can't see the product key under the laptop because the tag is now worn. Is there a way to fix without restoring to factory defaults?  The diagnostic report follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R)7, OEM_SLP channel
    Partial Product Key: 3Q6C9
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table

    Thanks very much in advance.

    Linda

    I'm afraid that we know of no way to recover from an invalid SLIC table apart from changing the Key to the COA one, or reinstalling the operating system - and even the latter may not solve the problem if its root cause is the BIOS itself.
     
    First try updating the BIOS in this install - it may help.
    If that fails then you should back up your data to an external media, and then use the manufacturer's Recovery system to get back to an ex-factory state. hopefully that will solve the problem, and you can then reinstall your applications and recover your data.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 31, 2011 10:52 AM
    Moderator