WGA claims Office XP 2002 not activated. Office XP 2002 claims it is. RRS feed

  • Question


    Hello Microsoft.


    I recently installed the WGA update, and now I am in a situation where office XP 2002 claims that it is activated, yet I have the WGA popup continually telling me it is not activated.


    I have tried a few of the solutions Ive found in these forums (deleting the LegitCheckControl.DLL and reinstalling the WGA control, "repairing office", etc, to no avail.


    Ive run the validation took. Everything passes. I click "Validate office" and I get a response saying "Office not Activated"


    So I launch each office App in turn, and try to activate it. Each one says "Already Activated"


    I only have 1 office installation on my PC. But I seem to have two microsoft apps arguing with each other over whether Office is activated.


    I have run the MGA diagnostics tool. It claims Office isnt activated. Here is the log file:


    Diagnostic Report (1.7.0095.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KR8KH-WH6HJ-GX6J6
    Windows Product Key Hash: OiEF9MYcwZy7PVRRlLU0irTnpQE=
    Windows Product ID: 55274-640-8304184-23231
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    ID: {F011220E-768E-4B61-A400-C18F4388B567}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: 101
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Professional - 101 Not Activated
    Microsoft Publisher 2002 - 100 Genuine
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F011220E-768E-4B61-A400-C18F4388B567}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GX6J6</PKey><PID>55274-640-8304184-23231</PID><PIDType>1</PIDType><SID>S-1-5-21-2000478354-1202660629-725345543</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>P4M800PRO-M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061004000000.000000+000</Date></BIOS><HWID>094334F70184207D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>AF30309EF159B3C</Val><Hash>XOk5u9UkDoHxNm0nb13m2IAekjQ=</Hash><Pid>54186-OEM-1793186-43486</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>2A69A656F67A33C</Val><Hash>tg9tVHfkmj02UAWADr1ocLw/SN4=</Hash><Pid>54197-OEM-1693457-31486</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 



    So can anyone tell me why, when I try to activate office, it keeps telling me "already activated"?


    I would love to get rid of this pop-up nag thing. I am a former Microsoft SW engineer, so I am pretty forgiving of these things. But I would like a solution.



    -Mike Tyler Jr

    Thursday, April 17, 2008 7:18 PM


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