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Windows 7 copy not genuine (error 0xc004f200) RRS feed

  • Question

  • Since performing a "Windows Anytime Upgrade" from Windows 7 Home Premium OA TOSHIBA to Windows 7 Professional in July of 2013, I have periodically received validation errors.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-RRRMW-8BDHF-D6M6Y
    Windows Product Key Hash: 9t/7a42Xzq6/hxU1JRBObouHdRo=
    Windows Product ID: 00371-619-9965805-85959
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {6261C291-0B97-4BC5-9B92-1FA6A45BAC15}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6261C291-0B97-4BC5-9B92-1FA6A45BAC15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D6M6Y</PKey><PID>00371-619-9965805-85959</PID><PIDType>5</PIDType><SID>S-1-5-21-1811330665-80925045-799147366</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L755</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>3.40</Version><SMBIOSVersion major="2" minor="7"/><Date>20120608000000.000000+000</Date></BIOS><HWID>0DEA3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-619-996580-01-1033-7601.0000-0832014
    Installation ID: 014856488675615626696980623860695344489366813422754445

    ;;certificate urls removed;;

    Partial Product Key: D6M6Y
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 2
    Trusted time: 3/28/2014 10:23:00 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:28:2014 09:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonaYrJIasnocEm45aBnGYRJnLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSQCI  TOSQCI00
      FACP   TOSQCI  TOSQCI00
      HPET   TOSQCI  TOSQCI00
      BOOT   TOSQCI  TOSQCI00
      MCFG   TOSQCI  TOSQCI00
      WDAT   TOSQCI  TOSQCI00
      ASF!   TOSQCI  TOSQCI00
      SLIC   TOSQCI  TOSQCI00
      SSDT   INSYDE  INSYDE 
      ASPT   TOSQCI  TOSQCI00
      SSDT   INSYDE  INSYDE 
      SSDT   INSYDE  INSYDE 

    Friday, March 28, 2014 4:43 PM

Answers

  • The Product Key has been blocked.

    You may be able to find out why it was blocked by attempting Operator activation, and asking the operator (assuming that they confirm this is the case).

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, March 28, 2014 5:09 PM
    Moderator

All replies

  • The Product Key has been blocked.

    You may be able to find out why it was blocked by attempting Operator activation, and asking the operator (assuming that they confirm this is the case).

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, March 28, 2014 5:09 PM
    Moderator
  • Thanks
    Friday, March 28, 2014 10:27 PM