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OCS R2: Find Users = "Could not create the query dialog" RRS feed

  • Question

  • I just completed a migration from OCS R1 to R2 in an environment containing a 1 Front End and 1 Edge server.  Everything is working fine at this point, communication inside/outside the network works flawlessly. 

    The problem is, when I launch the OCS R2 admin console, browse down to "Users", right-click and do a "Find users", I get an error that says "Could not create the query dialog"

    Any thoughts?  I've confirmed that my SRV records are correct - if I do a nslookup on _sipinternaltls._tcp.example.com , it returns my R2 FE server.

    Thanks.
    Tuesday, April 21, 2009 4:40 PM

All replies

  • Update - if I install the admin tools on another server, I'm able to use the "find users" option.  It's just an issue when trying it directly from the OCS R2 server... thoughts?
    Tuesday, April 21, 2009 4:53 PM
  • Are you running OCS 2007 R2 on Windows 2003 or Windows 2008?  I had the same experience a while back on Windows 2008 and never did find a fix for it.


    -- Ryan
    Tuesday, April 21, 2009 6:03 PM
  • Running on 2008 SP1 x64
    Tuesday, April 21, 2009 6:04 PM
  • Bump.... and an update, I still get this error, but only when accessing the snap-in from a 2008 server (not sure about vista).  If I load the OCS admin console on a 2003 server, I'm able to use the "find users" option.  Still looking for a solution.
    Thursday, May 28, 2009 2:11 PM
  • I have the same error.
    Win 2008 SP1 64 bits
    The console works fine in win 2k3
    Thursday, June 18, 2009 10:16 PM
  • Installed the hotfix KB953582 on the Windows Server 2008, reboot the server and reinstall the OCS R2 Admin Tools.
    Saturday, June 20, 2009 12:22 AM

  • KB953582 applies to both x86 and x64 versions of Windows Server 2008 and Vista. This fixes the "Find Users" issue, among others.

    Hope this helps. Do let us know. Thanks.

    http://www.leedesmond.com
    Tuesday, June 30, 2009 10:50 AM
    Moderator