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Office Avtivation 2007 RRS feed

  • Question

  • Every time i put in my activation code for Mirosoft Office 2007 it does not work. It returns the

     

    The key is incorrect. Verify that you have the correct key, and then retype it.

    I really need my office back (Yes i checked this is NOT a demo version) I have talked with the company i bought the laptop from and they said it is not their fault... that it is a legal, gen. version.

     

    I even have the CD with me so i know it was not a cracked software.

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-8C6BG-C9BT2-3XDRY
    Windows Product Key Hash: oWta8ppfnmM4oKWopS821q1BPNs=
    Windows Product ID: 89576-OEM-7332141-00039
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {ECD6A96A-C88F-439F-9EB2-149F3065E8DE}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: N/A, hr = 0x80004005
    Commit: N/A, hr = 0x80004005
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0x80004005
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 104 Unknown PID
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057_B4D0AA8B-818-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ECD6A96A-C88F-439F-9EB2-149F3065E8DE}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3XDRY</PKey><PID>89576-OEM-7332141-00039</PID><PIDType>2</PIDType><SID>S-1-5-21-3811996939-2944498946-549611956</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6515b (RM186UT#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68YTT Ver. F.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20070426000000.000000+000</Date></BIOS><HWID>27303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><PidType>0</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Friday, October 19, 2007 10:35 PM

Answers

  • Hello Aldldl,

     

    You have two versions installed on your system.  The version Microsoft Office system 2007 may be a trial copy because it is receiving the PID 104 Error. Please uninstall this version and restart your computer. If you have further problems please re-run the diag tool (after that version has been removed) and past your results here.  Thank you and have a great weekend.

     

     

    Stephen Holm, MS

    Friday, October 19, 2007 11:28 PM

All replies

  • Hello Aldldl,

     

    You have two versions installed on your system.  The version Microsoft Office system 2007 may be a trial copy because it is receiving the PID 104 Error. Please uninstall this version and restart your computer. If you have further problems please re-run the diag tool (after that version has been removed) and past your results here.  Thank you and have a great weekend.

     

     

    Stephen Holm, MS

    Friday, October 19, 2007 11:28 PM
  • I was able to uninstall all the programs, i then reinstalled the correct one. I spent about 102 min. on the phone with a mirsoct VL person and she finally fixed it with giving me a new key. it worked fine. Thank you for your help also


    Adam
    Saturday, October 20, 2007 9:05 PM